AskRoo vs Statiq Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Aug 10, 2026 for AskRoo, Oct 13, 2026 for Statiq Support Agent.
The short answer
- Statiq Support Agent lists 10 features AskRoo’s listing doesn’t mention, including Agent analytics, Cart recovery, Chat assignment.
Head to head
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAskRoo adds an AI support agent to your storefront that reads your live store data before it replies. It looks up orders by number and email, reports tracking status, quotes current prices and stock, and searches your products, pages, and policies. Return requests are checked against your policy window before anything is approved, then filed for your team or started automatically.
Most support questions are the same few: where is my order, is this in stock, what is your return policy. Answering them by hand takes hours every week, and customers who wait often do not come back. Statiq Support Agent answers them for you. It connects to your store data, so replies come from your real orders and products rather than guesswork.
- Order status, tracking, and return questions answered in your store's chat
- Return eligibility checked against your policy before anything is approved
- Product cards with current price and stock, and add to cart from the chat
- Unanswered questions become support cases with the full chat transcript
- Answers order status questions using live order data from your store
- Looks up product details and availability for accurate answers
- Works around the clock, so customers never wait for business hours
- Installs in minutes with no coding and no theme edits
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AskRoo |  Statiq Support Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AskRoo | Statiq Support Agent |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AskRoo | Statiq Support Agent |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 1 |
Listing
| Measure | AskRoo | Statiq Support Agent |
|---|---|---|
| Shopify category rank | #710(ahead) | #975 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 6, 2026 | Jul 31, 2026 |
| Languages | 1 | 1 |
| Developer | Askroo | Statiq Labs |
FAQ
AskRoo and Statiq Support Agent: common questions
- What features does each app list that the other doesn’t?
- AskRoo lists 7 the others don’t mention, such as Chat buttons, Color and font, Cross-sell, Discounts. Statiq Support Agent lists 10 the others don’t mention, such as Agent analytics, Cart recovery, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Aug 10, 2026 for AskRoo, Oct 13, 2026 for Statiq Support Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Aug 10, 2026 for AskRoo, Oct 13, 2026 for Statiq Support Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.