AskRaian vs Shopify Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026.
The short answer
- Shopify Inbox is detected on 226204× as many Shopify stores as AskRaian: 226,204 vs 1 as of Nov 5, 2026.
- On the Shopify App Store: AskRaian 5.0 from 1 reviews and Shopify Inbox 4.5 from 5,817 reviews.
- Only AskRaian lists a free plan.
- Shopify Inbox lists 18 features AskRaian’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1 Bot
- · 1 File (10 MB total)
- · 10 messages/day
- · Community support
Basic
- · 1 Bot
- · 1 MCP Server
- · 100 messages/day
- · 5 Files (100 MB total)
- · Email & chat support
Advanced
- · 1 000 messages/day
- · 100 Files (1 GB total)
- · 3 Bots
- · 3 MCP Servers
- · 3 Tools
- · Email & chat support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMerchants can setup bots that can communicate with their store MCP server and their own instructions. Connect your AI agent to your Shopify store's catalog, shopping cart, and policies to automate support and order workflows.
Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent.
- Create your own instructions
- Bots have access to your store MCP
- Stylish chat bot appears on your store
- Add chat to your store with a seamless workflow in Shopify.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AskRaian |  Shopify Inbox |
|---|---|---|
| Detected stores | 1 | 226,204(ahead) |
| Net store change, 28 days | +1 | +4,205 |
| Stores added, 28 days | 1 | 5,785(ahead) |
| Big-brand share | Not enough data | 6% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom, Canada |
Reviews
| Measure | AskRaian | Shopify Inbox |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.5 ★ |
| App Store reviews | 1 | 5,817(ahead) |
| New reviews, 28 days | Not enough data | 13 |
| Reviewers a year or more in | Not enough data | 53% |
Pricing
| Measure | AskRaian | Shopify Inbox |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $4.90/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | AskRaian | Shopify Inbox |
|---|---|---|
| Shopify category rank | #655 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 3, 2026 | Aug 14, 2019 |
| Languages | 1 | 20 |
| Developer | Ask Raian | Shopify |
FAQ
AskRaian and Shopify Inbox: common questions
- Which is more popular, AskRaian or Shopify Inbox?
- Shopify Inbox is detected on 226204× as many Shopify stores as AskRaian: 226,204 vs 1 as of Nov 5, 2026.
- Is AskRaian or Shopify Inbox cheaper?
- Only AskRaian lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, AskRaian or Shopify Inbox?
- On the Shopify App Store: AskRaian 5.0 from 1 reviews and Shopify Inbox 4.5 from 5,817 reviews.
- What features does each app list that the other doesn’t?
- AskRaian lists 1 the others don’t mention, such as AI chatbots. Shopify Inbox lists 18 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.