Asklayer Survey & NPS for pros vs PollHero Feedback Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 11, 2026 for Asklayer Survey & NPS for pros, Oct 13, 2026 for PollHero Feedback Surveys.
The short answer
- Both list a free plan. Paid plans start at $9/month for Asklayer Survey & NPS for pros and $149/month for PollHero Feedback Surveys.
- Asklayer Survey & NPS for pros lists 5 features PollHero Feedback Surveys’s listing doesn’t mention, including CAPTCHA, File upload, Scheduling.
Head to head
- Japan
- United States
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 25 responses / month
- · Branching logic & randomization
- · Charts, cross-tab & CSV export
- · Page, user & product targeting
- · Post-purchase, popup, exit & email
- · Shopify customer tags & order notes
Micro
- · 100 orders included
- · AI summaries & action lists
- · NPS & CSAT scoring
- · No overage charges (delivery pauses)
- · Post-purchase, popup, exit & email
- · Remove Asklayer branding
Basic
- · 500 orders included
- · AI summaries & action lists
- · NPS & CSAT scoring
- · No overage charges (delivery pauses)
- · Post-purchase, popup, exit & email
- · Remove Asklayer branding
Free
- · 1 aktive Umfrage
- · 3 Fragen pro Umfrage
- · Onsite-Umfragen
- · individuelles Design
- · mit PollHero-Logo
- · unlimitierte Anzahl Antworten pro Monat
Growth
- · 3 aktive Umfragen
- · Alles in Free plus:
- · CSV Export
- · Integrationen (Shopify Flow, Sheets,...)
- · Logiken & Routing
- · Reporting inkl. Segmentierung
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAsklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts and the ability to export raw data for your own analysis. Unlimited surveys & questions and varied question types mean you can get the answers you need.
PollHero ist ein Umfrage-Tool, das dir hilft, datenbasierte Entscheidungen zu treffen. Mit den einfach erstellten Umfragen kannst du Conversion-Probleme identifizieren, Post Purchase Surveys durchführen, die Kundenzufriedenheit messen und vieles mehr. Erstelle Umfragen direkt auf deiner Website, verschickte sie per E-Mail oder als QR-Code.
- Unlimited surveys and question pages with skip-logic branching.
- Tag users based on their answers and power-up your marketing machine.
- Asklayer works with your tools. Deep integrations with Shopify and webhooks.
- Post-purchase surveys and automatic email followup surveys.
- Viele Post Purchase Survey Möglichkeiten: NPS, Multiple Choice, Freitext & mehr
- Erstelle Logikbäume, um besseres Feedback von deiner Kundschaft zu erhalten
- Onsite, eingebettet und Stand-Alone Umfragen möglich
- AI-Sentiment-Analysen zur Erfassung der Stimmung deiner Kundschaft
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Asklayer Survey & NPS for pros |  PollHero Feedback Surveys |
|---|---|---|
| Detected stores | 515 | Not published |
| Net store change, 28 days | +2 | 0 |
| Stores added, 28 days | 8 | Not enough data |
| Big-brand share | 11% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | Japan, United States, United Kingdom | Not published |
Reviews
| Measure | Asklayer Survey & NPS for pros | PollHero Feedback Surveys |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 57 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Asklayer Survey & NPS for pros | PollHero Feedback Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $149/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 2 |
Listing
| Measure | Asklayer Survey & NPS for pros | PollHero Feedback Surveys |
|---|---|---|
| Shopify category rank | #34(ahead) | #80 |
| Shopify App Charts | #7 in Surveys | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Dec 5, 2023 | Dec 10, 2025 |
| Languages | 2 | 1 |
| Developer | PEAKDIGITAL | PollHero GmbH |
FAQ
Asklayer Survey & NPS for pros and PollHero Feedback Surveys: common questions
- Is Asklayer Survey & NPS for pros or PollHero Feedback Surveys cheaper?
- Both list a free plan. Paid plans start at $9/month for Asklayer Survey & NPS for pros and $149/month for PollHero Feedback Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Asklayer Survey & NPS for pros lists 5 the others don’t mention, such as CAPTCHA, File upload, Scheduling, SMS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 11, 2026 for Asklayer Survey & NPS for pros, Oct 13, 2026 for PollHero Feedback Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 11, 2026 for Asklayer Survey & NPS for pros, Oct 13, 2026 for PollHero Feedback Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.