Asked: Post‑Purchase Survey vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Asked, Nov 8, 2026 for Zigpoll Customer Surveys.
The short answer
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $19/month for Asked and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 29 features Asked’s listing doesn’t mention, including Abandoned cart, Activity tracking, AI insights.
Head to head
Post purchase surveys, email & abandoned cart surveys and more
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Asked Starter
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAsked adds one focused survey question to your Shopify Thank You page. Ask where customers heard about you, what almost stopped them from buying, or why they chose your store. Shoppers choose from answer options you control, and your dashboard shows answer breakdowns, response rate, and trends over time. No complicated survey builder, no multi-step flow, and no theme edits. Install within five minutes easily.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- Add one survey question to the Shopify Thank You page
- Customize 2–20 answer choices for each question
- Track response rate and answer breakdowns
- View trends over time in a simple dashboard
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Asked |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | Not published | 3,938 |
| Net store change, 28 days | 0 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Germany, United Kingdom |
Reviews
| Measure | Asked | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 602 |
| New reviews, 28 days | Not enough data | 11 |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | Asked | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $39/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Asked | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #104 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | May 19, 2026 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | TradeHawk HQ | Argonautic Labs |
FAQ
Asked and Zigpoll Customer Surveys: common questions
- Is Asked or Zigpoll Customer Surveys cheaper?
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $19/month for Asked and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Zigpoll Customer Surveys lists 29 the others don’t mention, such as Abandoned cart, Activity tracking, AI insights, Analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Asked, Nov 8, 2026 for Zigpoll Customer Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Asked, Nov 8, 2026 for Zigpoll Customer Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.