Buffy AI Search & Sales Agent vs Shoply AI Search & AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Buffy AI Search & Sales Agent, Nov 9, 2026 for Shoply AI Search & AI Chatbot.
The short answer
- On the Shopify App Store: Buffy AI Search & Sales Agent 5.0 from 4 reviews and Shoply AI Search & AI Chatbot 4.9 from 26 reviews.
- Only Shoply AI Search & AI Chatbot lists a free plan. Paid plans start at $79/month for Buffy AI Search & Sales Agent and $49.99/month for Shoply AI Search & AI Chatbot.
- Buffy AI Search & Sales Agent lists 3 features Shoply AI Search & AI Chatbot’s listing doesn’t mention, including Cart recovery, Chat flows, Live chat.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Auto-trained on your catalogue
- · Basic Analytics Dashboard
- · Customizable Search Panel
- · Showcase your Best Sellers
- · Unlimited searches/ month with filters
Growth
- · 1500 conversations via AI Chat
- · Customized widget styling
- · Priority email support
- · Smart offer integrations
- · Unlimited Retraining
- · Unlimited searches/month
Scale
- · 4000 conversations
- · Customized widget placement
- · Dedicated onboarding call
- · Everything in Growth, plus
- · Lead Capture
- · Top queries and drop-off insights
Forever Free
- · 50 chats or 150 searches per month
- · Replies in customer’s language
- · Self serve service
- · Supports up to 50 products
Smart Start
- · 500 chats or 1500 searches per month
- · Integrate with Judge.me, WhatsApp & more
- · Live chat with human agent escalation
- · Multi-lingual & auto translation
- · Standard email support
- · Supports up to 1000 products
Pro Perform
- · 1,500 chats or 4,500 searches per month
- · Email and chat support
- · Everything else in the Smart Start plan
- · Supports up to 10,000 products
Elite Engage
- · 4,500 chats or 13,500 searches per month
- · Contact us for higher limits
- · Everything else in the Pro Perform plan
- · Guided AI customization for your store
- · Premium support by our senior engineers
- · Supports up to 50,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuffy is the AI search for Shopify stores. Shoppers ask in plain English, like "show me something for oily skin" and Buffy surfaces the right products instantly with answers that help them decide. Beyond search, Buffy handles the hard questions about price, fit, ingredients, and shipping. It recommends products and bundles each shopper actually wants.
Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love.
- AI agent on product, collection, and home pages that guides shoppers to purchase
- Indexes products, pages, and documents to answer from your full knowledge base
- Analytics dashboard showing top customer questions and conversion drop-off point
- Recommends products and offers based on each shopper's questions and intent
- Product Expert: Boost sales with highly relevant product search/recommendations.
- Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
- Self Starter: Zero setup required. It reads your website & products autonomously
- Multilingual: Engage with customers in their own native languages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Buffy AI Search & Sales Agent |  Shoply AI Search & AI Chatbot |
|---|---|---|
| Detected stores | Not published | 315 |
| Net store change, 28 days | 0 | −2 |
| Stores added, 28 days | Not enough data | 4 |
| Big-brand share | Not enough data | 15% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | Buffy AI Search & Sales Agent | Shoply AI Search & AI Chatbot |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.9 ★ |
| App Store reviews | 4 | 26(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Buffy AI Search & Sales Agent | Shoply AI Search & AI Chatbot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $79/month | $49.99/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Buffy AI Search & Sales Agent | Shoply AI Search & AI Chatbot |
|---|---|---|
| Shopify category rank | #272 | #45(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | May 8, 2026 | Sep 4, 2024 |
| Languages | 1 | 24 |
| Developer | Flash.co | Shoply AI |
FAQ
Buffy AI Search & Sales Agent and Shoply AI Search & AI Chatbot: common questions
- Is Buffy AI Search & Sales Agent or Shoply AI Search & AI Chatbot cheaper?
- Only Shoply AI Search & AI Chatbot lists a free plan. Paid plans start at $79/month for Buffy AI Search & Sales Agent and $49.99/month for Shoply AI Search & AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Buffy AI Search & Sales Agent or Shoply AI Search & AI Chatbot?
- On the Shopify App Store: Buffy AI Search & Sales Agent 5.0 from 4 reviews and Shoply AI Search & AI Chatbot 4.9 from 26 reviews.
- What features does each app list that the other doesn’t?
- Buffy AI Search & Sales Agent lists 3 the others don’t mention, such as Cart recovery, Chat flows, Live chat. Shoply AI Search & AI Chatbot lists 3 the others don’t mention, such as Discounts, Emojis and stickers, Send transcript. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Buffy AI Search & Sales Agent, Nov 9, 2026 for Shoply AI Search & AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Buffy AI Search & Sales Agent, Nov 9, 2026 for Shoply AI Search & AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.