Buffy AI Search & Sales Agent vs Flash AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Flash AI Chatbot & Live Chat lists a free plan. Paid plans start at $79/month for Buffy AI Search & Sales Agent and $15/month for Flash AI Chatbot & Live Chat.
- Buffy AI Search & Sales Agent lists 5 features Flash AI Chatbot & Live Chat’s listing doesn’t mention, including Agent analytics, Cart recovery, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Auto-trained on your catalogue
- · Basic Analytics Dashboard
- · Customizable Search Panel
- · Showcase your Best Sellers
- · Unlimited searches/ month with filters
Growth
- · 1500 conversations via AI Chat
- · Customized widget styling
- · Priority email support
- · Smart offer integrations
- · Unlimited Retraining
- · Unlimited searches/month
Scale
- · 4000 conversations
- · Customized widget placement
- · Dedicated onboarding call
- · Everything in Growth, plus
- · Lead Capture
- · Top queries and drop-off insights
Free
- · 100 AI replies (one-time, doesn't reset)
- · Knowledge base integration
- · Product recommendations
Starter
- · 250 AI replies / month
- · Conversation analytics
- · Generate with AI (knowledge base) — 5/m
- · Knowledge base integration
- · Pages & policies sync
- · Product recommendations
Growth
- · 550 AI replies / month
- · Everything in Starter
- · Full conversation history
- · Generate with AI (knowledge base) — 15/m
- · Human handover
- · Manual prompts
Pro
- · 1,500 AI replies / month
- · AI prompts
- · Everything in Growth
- · Featured bestsellers
- · Generate with AI (knowledge base) — 50/m
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuffy is the AI search for Shopify stores. Shoppers ask in plain English, like "show me something for oily skin" and Buffy surfaces the right products instantly with answers that help them decide. Beyond search, Buffy handles the hard questions about price, fit, ingredients, and shipping. It recommends products and bundles each shopper actually wants.
Turn every storefront visit into a conversation. Your AI assistant is automatically trained on your product catalog, so it can answer questions about bestsellers, sizing, shipping, returns, and more. All in real time and in 50+ languages. Set up in 3 simple steps. No coding needed. Your product catalog syncs automatically in the background. Reduce support volume. Engage shoppers at the right moment.
- AI agent on product, collection, and home pages that guides shoppers to purchase
- Indexes products, pages, and documents to answer from your full knowledge base
- Analytics dashboard showing top customer questions and conversion drop-off point
- Recommends products and offers based on each shopper's questions and intent
- Trained on your products. Answer inventory, pricing & detail questions instantly
- 50+ languages auto-detected. Replies in your customer's language
- Customize avatar, colors & tone to match your brand in a live preview
- Knowledge base templates for shipping, returns, sizing, warranty & more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Buffy AI Search & Sales Agent |  Flash AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Buffy AI Search & Sales Agent | Flash AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 4 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Buffy AI Search & Sales Agent | Flash AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $79/month | $15/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Buffy AI Search & Sales Agent | Flash AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #272(ahead) | #639 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 8, 2026 | Aug 18, 2026 |
| Languages | 1 | 1 |
| Developer | Flash.co | Website on Demand Studio, LLC |
FAQ
Buffy AI Search & Sales Agent and Flash AI Chatbot & Live Chat: common questions
- Is Buffy AI Search & Sales Agent or Flash AI Chatbot & Live Chat cheaper?
- Only Flash AI Chatbot & Live Chat lists a free plan. Paid plans start at $79/month for Buffy AI Search & Sales Agent and $15/month for Flash AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Buffy AI Search & Sales Agent lists 5 the others don’t mention, such as Agent analytics, Cart recovery, Chat flows, Chat window. Flash AI Chatbot & Live Chat lists 2 the others don’t mention, such as Real-time translation, Shipping alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.