Buffy AI Search & Sales Agent vs Fetchply AI Chatbot Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Buffy AI Search & Sales Agent, Nov 1, 2026 for Fetchply AI Chatbot Live Chat.
The short answer
- On the Shopify App Store: Buffy AI Search & Sales Agent 5.0 from 4 reviews and Fetchply AI Chatbot Live Chat 5.0 from 3 reviews.
- Only Fetchply AI Chatbot Live Chat lists a free plan. Paid plans start at $79/month for Buffy AI Search & Sales Agent and $18/month for Fetchply AI Chatbot Live Chat.
- Buffy AI Search & Sales Agent lists 8 features Fetchply AI Chatbot Live Chat’s listing doesn’t mention, including Behavior tracking, Cart recovery, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Auto-trained on your catalogue
- · Basic Analytics Dashboard
- · Customizable Search Panel
- · Showcase your Best Sellers
- · Unlimited searches/ month with filters
Growth
- · 1500 conversations via AI Chat
- · Customized widget styling
- · Priority email support
- · Smart offer integrations
- · Unlimited Retraining
- · Unlimited searches/month
Scale
- · 4000 conversations
- · Customized widget placement
- · Dedicated onboarding call
- · Everything in Growth, plus
- · Lead Capture
- · Top queries and drop-off insights
Free to install
- · 200 AI Replies/month
- · AI order tracking
- · Lead capture
- · Lead capture
- · Unlimited Messages
- · Up to 400 products or 10 MB data
Starter
- · 5500 AI Replies/month
- · AI shopping assistant
- · Conversation logs
- · Standard AI model
- · Standard support
- · Unlimited Messages
Pro
- · 15,000 AI Replies/month
- · AI order tracking
- · AI replies on social channels
- · Everything in Starter
- · MCP Server
- · Priority support
Business
- · 28,000 AI Replies/month
- · All channels & integrations
- · Dedicated support
- · Everything in Pro
- · Pro AI model for higher accuracy
- · Up to 15,000 products or 500 MB data
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuffy is the AI search for Shopify stores. Shoppers ask in plain English, like "show me something for oily skin" and Buffy surfaces the right products instantly with answers that help them decide. Beyond search, Buffy handles the hard questions about price, fit, ingredients, and shipping. It recommends products and bundles each shopper actually wants.
Fetchply turns your store pages, product catalog, policies, and help content into an AI chat agent for your storefront. The agent answers shopper questions around the clock, recommends products, helps with order questions, captures leads, and hands the conversation to your team when a person is needed.
- AI agent on product, collection, and home pages that guides shoppers to purchase
- Indexes products, pages, and documents to answer from your full knowledge base
- Analytics dashboard showing top customer questions and conversion drop-off point
- Recommends products and offers based on each shopper's questions and intent
- AI chat answers based on your store content and policies
- Product catalog and order lookup for customer questions
- Conversation inbox with lead capture and human handoff
- Analytics show top questions and unanswered requests
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Buffy AI Search & Sales Agent |  Fetchply AI Chatbot Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Buffy AI Search & Sales Agent | Fetchply AI Chatbot Live Chat |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 4(ahead) | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Buffy AI Search & Sales Agent | Fetchply AI Chatbot Live Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $79/month | $18/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Buffy AI Search & Sales Agent | Fetchply AI Chatbot Live Chat |
|---|---|---|
| Shopify category rank | #272 | #224(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 8, 2026 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | Flash.co | Rana Haroon |
FAQ
Buffy AI Search & Sales Agent and Fetchply AI Chatbot Live Chat: common questions
- Is Buffy AI Search & Sales Agent or Fetchply AI Chatbot Live Chat cheaper?
- Only Fetchply AI Chatbot Live Chat lists a free plan. Paid plans start at $79/month for Buffy AI Search & Sales Agent and $18/month for Fetchply AI Chatbot Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Buffy AI Search & Sales Agent or Fetchply AI Chatbot Live Chat?
- On the Shopify App Store: Buffy AI Search & Sales Agent 5.0 from 4 reviews and Fetchply AI Chatbot Live Chat 5.0 from 3 reviews.
- What features does each app list that the other doesn’t?
- Buffy AI Search & Sales Agent lists 8 the others don’t mention, such as Behavior tracking, Cart recovery, Chat flows, Chat window. Fetchply AI Chatbot Live Chat lists 2 the others don’t mention, such as Chat assignment, Send transcript. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Buffy AI Search & Sales Agent, Nov 1, 2026 for Fetchply AI Chatbot Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Buffy AI Search & Sales Agent, Nov 1, 2026 for Fetchply AI Chatbot Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.