ARIA: AI Shopping Assistant vs ShopGenie: AI Search & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ARIA, Nov 7, 2026 for ShopGenie.
The short answer
- Both list a free plan. Paid plans start at $19/month for ARIA and $19/month for ShopGenie.
- ARIA lists 4 features ShopGenie’s listing doesn’t mention, including Custom CSS, Custom styling, Product boosts.
Head to head
Free
- · 100 messages/mo
- · Multilingual responses
- · Unlimited product catalogue
Starter
- · 0.03$ Extra message fee
- · 1000 messages/mo
- · Unlimited product catalogue
Grow
- · 0.025$ Extra message fee
- · 10,000 messages/mo
- · Unlimited product catalogue
Scale
- · 0.02$ Extra message fee
- · 100,000 messages/mo
- · Unlimited product catalogue
Free
- · 100 conversations per month
- · 7-day analytics history
- · AI-powered conversational product search
- · Basic search analytics dashboard
- · Sync your full product catalog
- · Works automatically — no setup required
Basic
- · 14-day analytics history
- · 5% grace buffer to avoid interruptions
- · 500 conversations per month
- · Reliable AI responses
- · Remove ShopGenie branding
- · Sync your full product catalog
Pro
- · 2,000 conversations per month
- · 30-day analytics history
- · 5% grace buffer
- · Advanced & failed search analytics
- · Faster AI response processing
- · Remove ShopGenie branding
Advanced
- · 5% grace buffer
- · 6,000 conversations per month
- · 90-day analytics history
- · Full failed search visibility
- · Highest priority AI processing
- · Remove ShopGenie branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureARIA enhances your store experience by using artificial intelligence to understand how customers naturally ask questions. Instead of relying only on exact keywords, it interprets real-world language and intent to provide accurate product results, store information, and order details. This helps shoppers find what they need faster and improves overall satisfaction.
ShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own.
- AI-powered search that understands natural language queries.
- Delivers faster, more accurate product results instantly.
- Seamless setup with automatic catalog integration.
- Turn shopper questions into instant product matches.
- Answer shopper questions and recommend products automatically, 24/7.
- See what shoppers want but can’t find with intent analytics
- Install once and sync your entire catalog automatically.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ARIA |  ShopGenie |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ARIA | ShopGenie |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ARIA and ShopGenie: common questions
- Is ARIA or ShopGenie cheaper?
- Both list a free plan. Paid plans start at $19/month for ARIA and $19/month for ShopGenie. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ARIA lists 4 the others don’t mention, such as Custom CSS, Custom styling, Product boosts, Search suggestions. ShopGenie lists 2 the others don’t mention, such as AI insights, Typo tolerance. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ARIA, Nov 7, 2026 for ShopGenie; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ARIA, Nov 7, 2026 for ShopGenie. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.