ARCS Support Ticketing System vs Webkul Helpdesk Support‑UVdesk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ARCS Support Ticketing System, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk.
The short answer
- On the Shopify App Store: ARCS Support Ticketing System 1.0 from 1 reviews and Webkul Helpdesk Support‑UVdesk 5.0 from 7 reviews.
- Paid plans start at $2.99/month for ARCS Support Ticketing System and $36/month for Webkul Helpdesk Support‑UVdesk.
- Webkul Helpdesk Support‑UVdesk lists 5 features ARCS Support Ticketing System’s listing doesn’t mention, including AI responses, Contact form, Email.
Head to head
Easy and Reliable Support System
Customer support with social media & marketplace [eBay,amazon]
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Up to 1000 tickets
Up to 3000 tickets
Up to 7000 tickets
Unlimited tickets
Enterprise Plan
- · $36 for Two Agents
- · 50+ Apps
- · All Enterprise Plan Features
- · Multiple Stores
- · Unlimited Mailbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureARCS Support Ticketing System is simple and scalable app to assist stores in better customer support and communication management. Stores can provide better customer service by allowing customer to contact them by initiating a support ticket and store owner / manager to review and respond to those customer inquires / issues / feedback from a single system.
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time.
- Turn off / on ticketing capability for store customers
- Customize content that will displayed on support page
- Track ticket status
- Streamline customer support from one dashboard.
- Utilize pre-defined templates, Reporting, Automated workflow for quick support.
- A custom Form helps the customer to send an instant query from the Shopify front.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ARCS Support Ticketing System |  Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ARCS Support Ticketing System | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| App Store rating | 1.0 ★ | 5.0 ★(ahead) |
| App Store reviews | 1 | 7(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ARCS Support Ticketing System | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $2.99/month(ahead) | $36/month |
| Longest free trial | 14 days | 30 days |
| Plans listed | 4 | 1 |
Listing
| Measure | ARCS Support Ticketing System | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Shopify category rank | #118(ahead) | #146 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 14, 2022 | May 19, 2017 |
| Languages | 1 | 1 |
| Developer | ARCS Group Ltd. | Webkul Software Pvt Ltd |
FAQ
ARCS Support Ticketing System and Webkul Helpdesk Support‑UVdesk: common questions
- Is ARCS Support Ticketing System or Webkul Helpdesk Support‑UVdesk cheaper?
- Paid plans start at $2.99/month for ARCS Support Ticketing System and $36/month for Webkul Helpdesk Support‑UVdesk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, ARCS Support Ticketing System or Webkul Helpdesk Support‑UVdesk?
- On the Shopify App Store: ARCS Support Ticketing System 1.0 from 1 reviews and Webkul Helpdesk Support‑UVdesk 5.0 from 7 reviews.
- What features does each app list that the other doesn’t?
- Webkul Helpdesk Support‑UVdesk lists 5 the others don’t mention, such as AI responses, Contact form, Email, Help center. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ARCS Support Ticketing System, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ARCS Support Ticketing System, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.