ARCS Support Ticketing System vs Tipi Help
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $2.99/month for ARCS Support Ticketing System and $10/month for Tipi Help.
- Tipi Help lists 4 features ARCS Support Ticketing System’s listing doesn’t mention, including Email, Help center, Ticketing.
Head to head
Easy and Reliable Support System
Up to 1000 tickets
Up to 3000 tickets
Up to 7000 tickets
Unlimited tickets
Basic
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureARCS Support Ticketing System is simple and scalable app to assist stores in better customer support and communication management. Stores can provide better customer service by allowing customer to contact them by initiating a support ticket and store owner / manager to review and respond to those customer inquires / issues / feedback from a single system.
Make your customers happy and keep them coming back with Tipi, the app that helps stores with their customer support needs. It’s easy to use but has strong features that let you deal with customer inquiries quickly. You’ll get the hang of it in under an hour. Before you know it, you’ll be providing great and personalized customer support.
- Turn off / on ticketing capability for store customers
- Customize content that will displayed on support page
- Track ticket status
- All customer support conversations in a single location
- Assign conversations to your support team members
- Implement the most straightforward conversation workflow
- Integrated in your store's admin interface
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ARCS Support Ticketing System |  Tipi Help |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ARCS Support Ticketing System | Tipi Help |
|---|---|---|
| App Store rating | 1.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ARCS Support Ticketing System | Tipi Help |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $2.99/month(ahead) | $10/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 1 |
Listing
| Measure | ARCS Support Ticketing System | Tipi Help |
|---|---|---|
| Shopify category rank | #118(ahead) | #201 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 14, 2022 | Jun 13, 2024 |
| Languages | 1 | 1 |
| Developer | ARCS Group Ltd. | Tipihelp |
FAQ
ARCS Support Ticketing System and Tipi Help: common questions
- Is ARCS Support Ticketing System or Tipi Help cheaper?
- Paid plans start at $2.99/month for ARCS Support Ticketing System and $10/month for Tipi Help. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Tipi Help lists 4 the others don’t mention, such as Email, Help center, Ticketing, Unified inbox. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.