Archet vs Statiq Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $49/month for Archet and $19/month for Statiq Support Agent.
- Statiq Support Agent lists 7 features Archet’s listing doesn’t mention, including Agent avatar, Cart recovery, Chat flows.
Head to head
Starter · 500/mo
- · $10/mo compute, $500 period overage cap
- · 500 conversations per month
- · 500-page knowledge base
- · AI grounded in your real Shopify data
- · Human handoff to your team
- · Signed-in customer order lookup
Pro · 2,500/mo
- · $40/mo compute, $2K period overage cap
- · 2,500 conversations per month
- · 5,000-page knowledge base
- · Approval workflows for sensitive actions
- · Audit log + transcript analytics
- · Everything in Starter, plus:
Business · 10K/mo
- · $120/mo compute, $6K period overage cap
- · 10,000 conversations per month
- · 25,000-page knowledge base
- · Channel-scoped Slack routing
- · Everything in Pro, plus:
- · Operations agent in Slack for your team
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour storefront chat and your team's Slack assistant, grounded in your live Shopify data. The storefront widget answers product, order, return, and policy questions and builds carts in chat. Signed-in customers can view orders and request cancellations or address changes, gated by your approval.
Most support questions are the same few: where is my order, is this in stock, what is your return policy. Answering them by hand takes hours every week, and customers who wait often do not come back. Statiq Support Agent answers them for you. It connects to your store data, so replies come from your real orders and products rather than guesswork.
- Real-time product, order, and policy answers from your live Shopify data
- Slack operations: @mention queries + scheduled briefings on your business
- Automatic setup — agents trained on your store data in 30 seconds
- Answers order status questions using live order data from your store
- Looks up product details and availability for accurate answers
- Works around the clock, so customers never wait for business hours
- Installs in minutes with no coding and no theme edits
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Archet |  Statiq Support Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Archet | Statiq Support Agent |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Archet | Statiq Support Agent |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Archet | Statiq Support Agent |
|---|---|---|
| Shopify category rank | #712(ahead) | #975 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 5, 2026 | Jul 31, 2026 |
| Languages | 1 | 1 |
| Developer | The Deep Lab, Inc. | Statiq Labs |
FAQ
Archet and Statiq Support Agent: common questions
- Is Archet or Statiq Support Agent cheaper?
- Paid plans start at $49/month for Archet and $19/month for Statiq Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Archet lists 4 the others don’t mention, such as Color and font, Greetings, Product recommendations, Shipping alerts. Statiq Support Agent lists 7 the others don’t mention, such as Agent avatar, Cart recovery, Chat flows, COD verification. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.