Archet vs ShopGeist

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Archet, Oct 14, 2026 for ShopGeist.

The short answer

  • Archet lists 6 features ShopGeist’s listing doesn’t mention, including Agent analytics, Chat assignment, Customer insights.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
May 5, 2026
Jun 22, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $49 to $599/month
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Plans
Starter · 500/mo$49/month + usage
14-day free trial
  • · $10/mo compute, $500 period overage cap
  • · 500 conversations per month
  • · 500-page knowledge base
  • · AI grounded in your real Shopify data
  • · Human handoff to your team
  • · Signed-in customer order lookup
Pro · 2,500/mo$199/month + usage
14-day free trial
  • · $40/mo compute, $2K period overage cap
  • · 2,500 conversations per month
  • · 5,000-page knowledge base
  • · Approval workflows for sensitive actions
  • · Audit log + transcript analytics
  • · Everything in Starter, plus:
Business · 10K/mo$599/month + usage
14-day free trial
  • · $120/mo compute, $6K period overage cap
  • · 10,000 conversations per month
  • · 25,000-page knowledge base
  • · Channel-scoped Slack routing
  • · Everything in Pro, plus:
  • · Operations agent in Slack for your team
FreeFree
  • · EU-hosted, data stays in Frankfurt
  • · Link ShopGeist to your Shopify store
  • · No extra charges to use this connector
  • · Optional AI chat widget on your store
  • · Order status, tracking, refunds
  • · Sync orders, products and pages
Coverage
14 of 18 features78%
12 of 18 features67%
Unique strengths
  • Agent analytics
  • Chat assignment
  • Customer insights
  • Live chat
  • +2 more
  • Agent avatar
  • Business hours
  • Encryption
  • Multi-language
Chat
78%14/18
67%12/18
Automated responses
100%6/6
67%4/6
Customization
67%4/6
83%5/6
Real-time messaging
67%4/6
50%3/6
684onlybothonly
ArchetShopGeist18 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Your storefront chat and your team's Slack assistant, grounded in your live Shopify data. The storefront widget answers product, order, return, and policy questions and builds carts in chat. Signed-in customers can view orders and request cancellations or address changes, gated by your approval.

ShopGeist is an AI support system for Shopify shops. This app connects your store to it: install the app, link your ShopGeist account, and your products, pages, policies and order data become available to ShopGeist so it answers customer questions accurately. It also adds an optional AI chat widget to your storefront, so shoppers get instant answers in their language.

Key points
  • Real-time product, order, and policy answers from your live Shopify data
  • Slack operations: @mention queries + scheduled briefings on your business
  • Automatic setup — agents trained on your store data in 30 seconds
  • Answers shopper questions from your real products, pages, and policies
  • Replies instantly in the shopper's language, 24/7, with no live agent
  • Customizable widget: bot name, accent color, welcome message, position
  • Conversation dashboard to review what shoppers ask and where they move on
Screenshots
AI agent answers product questions using real store data
Track every conversation — sessions, tokens, deploymentsAI agent answers product questions using your live store dataTwo purpose-built AI agents: storefront chat + Slack ops
Chat widget settings panel with live preview
Store indexing progress showing products and pagesShopgeist admin dashboard with conversation listShopgeist AI chat widget answering shipping question

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureArchetShopGeist
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureArchetShopGeist
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureArchetShopGeist
Free planNot listedNot listed
Lowest paid monthly plan$49/monthNo monthly plan listed
Longest free trial14 daysNot listed
Plans listed31

Listing

MeasureArchetShopGeist
Shopify category rank#712in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 5, 2026Jun 22, 2026
Languages1English1English
DeveloperThe Deep Lab, Inc.Chiarelli APP Development

FAQ

Archet and ShopGeist: common questions

What features does each app list that the other doesn’t?
Archet lists 6 the others don’t mention, such as Agent analytics, Chat assignment, Customer insights, Live chat. ShopGeist lists 4 the others don’t mention, such as Agent avatar, Business hours, Encryption, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Archet, Oct 14, 2026 for ShopGeist; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Archet, Oct 14, 2026 for ShopGeist. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.