Archet vs Orby ‑ AI Chat widget
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $49/month for Archet and $4.99/month for Orby.
- Archet lists 5 features Orby’s listing doesn’t mention, including Agent analytics, Chat assignment, Chat window.
Head to head
Starter · 500/mo
- · $10/mo compute, $500 period overage cap
- · 500 conversations per month
- · 500-page knowledge base
- · AI grounded in your real Shopify data
- · Human handoff to your team
- · Signed-in customer order lookup
Pro · 2,500/mo
- · $40/mo compute, $2K period overage cap
- · 2,500 conversations per month
- · 5,000-page knowledge base
- · Approval workflows for sensitive actions
- · Audit log + transcript analytics
- · Everything in Starter, plus:
Business · 10K/mo
- · $120/mo compute, $6K period overage cap
- · 10,000 conversations per month
- · 25,000-page knowledge base
- · Channel-scoped Slack routing
- · Everything in Pro, plus:
- · Operations agent in Slack for your team
Monthly
- · AI assistant on your storefront
- · Answers from live product data
- · Knowledge base and human handoff
- · Order status for verified shoppers
Pro
- · Everything in Monthly
- · Priority support
- · Use your own Gemini API key
- · Your own model quota
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour storefront chat and your team's Slack assistant, grounded in your live Shopify data. The storefront widget answers product, order, return, and policy questions and builds carts in chat. Signed-in customers can view orders and request cancellations or address changes, gated by your approval.
Orby puts a shopping assistant on your storefront that answers from your store's real data instead of guessing. When a shopper asks about a product, the assistant looks it up through Shopify and replies with the live title, variants, and availability. Shoppers can also check their own order status, and details are shared only when their contact information matches the order.
- Real-time product, order, and policy answers from your live Shopify data
- Slack operations: @mention queries + scheduled briefings on your business
- Automatic setup — agents trained on your store data in 30 seconds
- Answers product questions from live catalog data, never invented details
- Lets shoppers check their own order status after contact verification
- Knowledge base you curate from your collections, products, images, and videos
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Archet |  Orby |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Archet | Orby |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Archet and Orby: common questions
- Is Archet or Orby cheaper?
- Paid plans start at $49/month for Archet and $4.99/month for Orby. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Archet lists 5 the others don’t mention, such as Agent analytics, Chat assignment, Chat window, Customer insights. Orby lists 4 the others don’t mention, such as Agent avatar, Business hours, Chat buttons, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.