Archet vs Concierge B2B

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only Concierge B2B lists a free plan. Paid plans start at $49/month for Archet and $29/month for Concierge B2B.
  • Archet lists 11 features Concierge B2B’s listing doesn’t mention, including Agent analytics, AI chatbots, Chat assignment.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
May 5, 2026
Jul 15, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $49 to $599/month
From $0 to $89/month
Plans
Starter · 500/mo$49/month + usage
14-day free trial
  • · $10/mo compute, $500 period overage cap
  • · 500 conversations per month
  • · 500-page knowledge base
  • · AI grounded in your real Shopify data
  • · Human handoff to your team
  • · Signed-in customer order lookup
Pro · 2,500/mo$199/month + usage
14-day free trial
  • · $40/mo compute, $2K period overage cap
  • · 2,500 conversations per month
  • · 5,000-page knowledge base
  • · Approval workflows for sensitive actions
  • · Audit log + transcript analytics
  • · Everything in Starter, plus:
Business · 10K/mo$599/month + usage
14-day free trial
  • · $120/mo compute, $6K period overage cap
  • · 10,000 conversations per month
  • · 25,000-page knowledge base
  • · Channel-scoped Slack routing
  • · Everything in Pro, plus:
  • · Operations agent in Slack for your team
FreeFree
  • · 200 AI calls/mo
  • · AI auto-replies
  • · PDF/TXT/MD knowledge
  • · Slack sales handoff
  • · Storefront chat widget
Pro$29/month
  • · 2,000 AI calls/mo
  • · AI auto-replies
  • · PDF/TXT/MD knowledge
  • · Slack sales handoff
  • · Storefront chat widget
Business$89/month
  • · AI auto-replies
  • · PDF/TXT/MD knowledge
  • · Slack sales handoff
  • · Storefront chat widget
  • · Unlimited AI calls/mo
Coverage
14 of 15 features93%
4 of 15 features27%
Unique strengths
  • Agent analytics
  • AI chatbots
  • Chat assignment
  • Color and font
  • +7 more
  • File upload
Chat
93%14/15
27%4/15
Automated responses
100%6/6
0%0/6
Customization
100%4/4
25%1/4
Real-time messaging
80%4/5
60%3/5
1131onlybothonly
ArchetConcierge B2B15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Your storefront chat and your team's Slack assistant, grounded in your live Shopify data. The storefront widget answers product, order, return, and policy questions and builds carts in chat. Signed-in customers can view orders and request cancellations or address changes, gated by your approval.

B2B Concierge helps wholesale merchants respond to buyer questions without losing control of important sales conversations. The storefront chat widget answers safe questions from uploaded knowledge and store data, while quote, order change, and account questions are routed to the sales team in Slack for review and reply.

Key points
  • Real-time product, order, and policy answers from your live Shopify data
  • Slack operations: @mention queries + scheduled briefings on your business
  • Automatic setup — agents trained on your store data in 30 seconds
  • AI answers safe wholesale questions from your store and knowledge base
  • Route quotes, order changes, and account requests to Slack
  • Upload PDF, TXT, or Markdown sales docs for grounded replies
Screenshots
AI agent answers product questions using real store data
Track every conversation — sessions, tokens, deploymentsAI agent answers product questions using your live store dataTwo purpose-built AI agents: storefront chat + Slack ops
AI and Slack handoff settings
Knowledge base upload pageB2B Concierge conversation inbox

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureArchetConcierge B2B
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureArchetConcierge B2B
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureArchetConcierge B2B
Free planNot listedYes
Lowest paid monthly plan$49/month$29/month(ahead)
Longest free trial14 daysNot listed
Plans listed33

Listing

MeasureArchetConcierge B2B
Shopify category rank#712(ahead)in Chat#917in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 5, 2026Jul 15, 2026
Languages1English1English
DeveloperThe Deep Lab, Inc.CoreLink

FAQ

Archet and Concierge B2B: common questions

Is Archet or Concierge B2B cheaper?
Only Concierge B2B lists a free plan. Paid plans start at $49/month for Archet and $29/month for Concierge B2B. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Archet lists 11 the others don’t mention, such as Agent analytics, AI chatbots, Chat assignment, Color and font. Concierge B2B lists 1 the others don’t mention, such as File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.