Ansa: AI Chatbot & Live Chat vs Trabot: AI Sales Agent

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Ansa, Oct 14, 2026 for Trabot.

The short answer

  • Paid plans start at $25/month for Ansa and $35/month for Trabot.
  • Ansa lists 8 features Trabot’s listing doesn’t mention, including Agent avatar, Color and font, Email chat.

Head to head

App Store reviews

Ansa: 5
Trabot: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • Arabic
  • English
Launched
Jul 6, 2026
Aug 4, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $25 to $299/month
From $35 to $79/month
Plans
FreeFree to install
$0.25 per AI chat conversation
  • · AI-powered chat widget
  • · Analytics dashboard
  • · Easy Shopify setup
  • · Instant product answers
  • · No monthly fee
  • · Pay only for what you use
Starter$25/month
3-day free trial$0.2 per chat after 500 included chats/month
  • · 500 AI chat conversations/mo
  • · Analytics dashboard
  • · Easy Shopify setup
  • · Email notifications for new chats
  • · Instant product answers
  • · Order tracking via chat
Growth$99/month
3-day free trial$0.1 per chat after 1,500 included chats/month
  • · 1,500 AI chat conversations/mo
  • · AI-powered order taking
  • · Analytics dashboard
  • · Automated follow-up messages
  • · Email notifications
  • · Order tracking via chat
Pro$299/month
3-day free trial$0.05 per chat after 5,000 included chats/month
  • · 5,000 AI chat conversations/mo
  • · AI-powered order taking
  • · Analytics dashboard
  • · Automated follow-up messages
  • · Email notifications
  • · Order tracking via chat
Sells$35/month
14-day free trial
  • · 24/7 AI sales agent — Arabic & English
  • · 750 AI conversations / month
  • · Abandoned cart recovery
  • · In-chat product browsing & checkout
  • · Order & delivery notifications
  • · Sales analytics
Scales$79/month
14-day free trial
  • · 2,000 AI conversations / month
  • · Everything in Sells, plus:
  • · More active automations & flows
  • · More team seats
  • · Priority support
Coverage
27 of 33 features82%
25 of 33 features76%
Unique strengths
  • Agent avatar
  • Color and font
  • Email chat
  • File upload
  • +4 more
  • Callback
  • Cart recovery
  • COD verification
  • Cross-sell
  • +2 more
Chat
82%27/33
76%25/33
Automated responses
58%7/12
100%12/12
Customization
100%10/10
70%7/10
Real-time messaging
91%10/11
55%6/11
8196onlybothonly
AnsaTrabot33 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Ansa5.0(5)TrabotNo rating yet
Works with also listed by another
—
—
How it sells itself

Ansa is a WhatsApp-first AI chatbot and live chat platform for Shopify stores. It answers product, policy, and FAQ questions instantly, recommends products, and takes orders right inside the conversation. Manage sales and support across WhatsApp, Instagram, Facebook Messenger, and your website in one unified inbox.

Trabot runs the essentials every store needs on WhatsApp: abandoned cart recovery, back-in-stock alerts, product recommendations, broadcast campaigns and order updates. When customers reply, Store Brain answers in Arabic or English using your website, policies and PDFs, then sends a secure Shopify checkout link. It never invents prices or stock, and it hands complex chats to your team inbox.

Key points
  • AI-powered chat that answers product questions automatically, around the clock.
  • Smart training from your product catalog, FAQs, and store content.
  • Fully customizable widget — colors, position, icon, and bot name.
  • Knowledge base for custom FAQs and store policies.
  • Chat with customers in Egyptian, Gulf, and Standard Arabic, plus English
  • Sell inside the chat with product search and secure Shopify checkout links
  • Recover abandoned carts automatically with WhatsApp reminders
  • end order confirmation, shipping, and tracking updates on WhatsApp
Screenshots
SS4
SS5SS4SS2
abandoned cart recovery
agentic product retrievalall order notificationscreate returns ticket

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAnsaTrabot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAnsaTrabot
App Store rating5.0 ★Not published
App Store reviews5Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAnsaTrabot
Free planNot listedNot listed
Lowest paid monthly plan$25/month(ahead)$35/month
Longest free trial3 days14 days
Plans listed42

Listing

MeasureAnsaTrabot
Shopify category rank#178(ahead)in Chat#525in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 6, 2026Aug 4, 2026
Languages1English2Arabic, English
DeveloperApprocx TechnologiesTrabot AI

FAQ

Ansa and Trabot: common questions

Is Ansa or Trabot cheaper?
Paid plans start at $25/month for Ansa and $35/month for Trabot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Ansa lists 8 the others don’t mention, such as Agent avatar, Color and font, Email chat, File upload. Trabot lists 6 the others don’t mention, such as Callback, Cart recovery, COD verification, Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Ansa, Oct 14, 2026 for Trabot; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Ansa, Oct 14, 2026 for Trabot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.