Apricot Customer Survey vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Apricot Customer Survey, Nov 9, 2026 for Zigpoll Customer Surveys.
The short answer
- On the Shopify App Store: Apricot Customer Survey 5.0 from 8 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Both list a free plan. Paid plans start at $5/month for Apricot Customer Survey and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 16 features Apricot Customer Survey’s listing doesn’t mention, including Abandoned cart, Activity tracking, AI insights.
Head to head
Post purchase surveys, email & abandoned cart surveys and more
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 survey & 5 questions
- · Attribution & Exit-intent surveys
- · Drag & drop builder
- · Email lead collection
- · Includes 100 survey responses per month
- · Live chat support
Basic
- · All Free features +
- · Basic analytics & exporting
- · Branching (Logic Jump, Show Logic, etc)
- · Includes 1K survey responses per month
- · Mailchimp, Klaviyo, Brevo, Zapier, etc
- · Multi-language surveys & email survey
Growth
- · All premium features
- · Dedicated Account Manager
- · Segmented Analytics
- · Unlimited responses
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureApricot helps merchants collect customer feedback wherever it matters most. Build post-purchase, on-site, exit-intent, attribution, NPS, CSAT, and thank you page survey using a drag-and-drop builder with 16+ question types, multi-page surveys, and branching logic. Control who sees each survey with smart targeting based on customer type, country, language, device, etc.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- No-code survey builder. Create surveys in minutes with a drag-and-drop builder.
- Match surveys to your store with your logo, fonts, colors, and themes.
- Build dynamic surveys with skip logic, redirections, and conditional paths.
- Analyze survey responses with charts, segment results, and export your data.
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Apricot Customer Survey |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | Not published | 4,016 |
| Net store change, 28 days | 0 | +71 |
| Stores added, 28 days | Not enough data | 126 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Germany, United Kingdom |
Reviews
| Measure | Apricot Customer Survey | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 8 | 602(ahead) |
| New reviews, 28 days | Not enough data | 11 |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | Apricot Customer Survey | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $39/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Apricot Customer Survey | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #17 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | Jul 24, 2026 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | TTsoft LLC | Argonautic Labs |
FAQ
Apricot Customer Survey and Zigpoll Customer Surveys: common questions
- Is Apricot Customer Survey or Zigpoll Customer Surveys cheaper?
- Both list a free plan. Paid plans start at $5/month for Apricot Customer Survey and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Apricot Customer Survey or Zigpoll Customer Surveys?
- On the Shopify App Store: Apricot Customer Survey 5.0 from 8 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- What features does each app list that the other doesn’t?
- Zigpoll Customer Surveys lists 16 the others don’t mention, such as Abandoned cart, Activity tracking, AI insights, Analytics dashboard. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Apricot Customer Survey, Nov 9, 2026 for Zigpoll Customer Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Apricot Customer Survey, Nov 9, 2026 for Zigpoll Customer Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.