Apricot Customer Survey vs UserLoop Post Purchase Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Apricot Customer Survey, Nov 9, 2026 for UserLoop Post Purchase Surveys.
The short answer
- On the Shopify App Store: Apricot Customer Survey 5.0 from 8 reviews and UserLoop Post Purchase Surveys 5.0 from 24 reviews.
- Both list a free plan. Paid plans start at $5/month for Apricot Customer Survey and $19/month for UserLoop Post Purchase Surveys.
- Apricot Customer Survey lists 5 features UserLoop Post Purchase Surveys’s listing doesn’t mention, including Drag-and-drop editor, Multi-page, Net Promoter Score (NPS).
Head to head
Ecommerce surveys for feedback, insights & attribution.
- United States
- Spain
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 survey & 5 questions
- · Attribution & Exit-intent surveys
- · Drag & drop builder
- · Email lead collection
- · Includes 100 survey responses per month
- · Live chat support
Basic
- · All Free features +
- · Basic analytics & exporting
- · Branching (Logic Jump, Show Logic, etc)
- · Includes 1K survey responses per month
- · Mailchimp, Klaviyo, Brevo, Zapier, etc
- · Multi-language surveys & email survey
Growth
- · All premium features
- · Dedicated Account Manager
- · Segmented Analytics
- · Unlimited responses
Free Basics
- · 1 Survey
- · 3 Questions per survey
- · 5 Question Types
- · 50 Responses Per Month
- · AI Question Writer
Unlimited
- · 10 Questions per survey
- · 3 Surveys
- · Data Export
- · Discount Code Rewards & Incentives
- · MCP Integration for Claude + ChatGPT
- · PDF & Email Reports
Plus
- · Data Export
- · Discount Code Rewards & Incentives
- · MCP Integration for Claude + ChatGPT
- · PDF & Email Reports
- · Unlimited Questions
- · Unlimited Responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureApricot helps merchants collect customer feedback wherever it matters most. Build post-purchase, on-site, exit-intent, attribution, NPS, CSAT, and thank you page survey using a drag-and-drop builder with 16+ question types, multi-page surveys, and branching logic. Control who sees each survey with smart targeting based on customer type, country, language, device, etc.
UserLoop turns customer feedback into decisions your whole team can act on. Capture pre-purchase insights with storefront popups and app blocks, no code needed. Run post-purchase surveys on your thank you and order confirmation pages and by email. Connect your data to Claude or ChatGPT via MCP - ask questions, spot trends, and get answers. Share scheduled AI reports across marketing, product, and support.
- No-code survey builder. Create surveys in minutes with a drag-and-drop builder.
- Match surveys to your store with your logo, fonts, colors, and themes.
- Build dynamic surveys with skip logic, redirections, and conditional paths.
- Analyze survey responses with charts, segment results, and export your data.
- Run surveys at checkout, by email or link. Supports checkout extensibility.
- Abandoned checkout surveys. Uncover issues and recover carts.
- AI-powered analytics segment responses by spend, AOV and customer profile.
- Incentivize responses & boost sales with unique discount codes and gift cards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Apricot Customer Survey |  UserLoop Post Purchase Surveys |
|---|---|---|
| Detected stores | Not published | 69 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Food, Beverages & Tobacco |
| Top store countries | Not published | United States, Spain, Canada |
Reviews
| Measure | Apricot Customer Survey | UserLoop Post Purchase Surveys |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 8 | 24(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Apricot Customer Survey | UserLoop Post Purchase Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $19/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Apricot Customer Survey | UserLoop Post Purchase Surveys |
|---|---|---|
| Shopify category rank | #17(ahead) | #36 |
| Shopify App Charts | Not on this week’s charts | #8 in Surveys |
| Built for Shopify | No | No |
| Launched | Jul 24, 2026 | Mar 22, 2021 |
| Languages | 1 | 3 |
| Developer | TTsoft LLC | UserLoop |
FAQ
Apricot Customer Survey and UserLoop Post Purchase Surveys: common questions
- Is Apricot Customer Survey or UserLoop Post Purchase Surveys cheaper?
- Both list a free plan. Paid plans start at $5/month for Apricot Customer Survey and $19/month for UserLoop Post Purchase Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Apricot Customer Survey or UserLoop Post Purchase Surveys?
- On the Shopify App Store: Apricot Customer Survey 5.0 from 8 reviews and UserLoop Post Purchase Surveys 5.0 from 24 reviews.
- What features does each app list that the other doesn’t?
- Apricot Customer Survey lists 5 the others don’t mention, such as Drag-and-drop editor, Multi-page, Net Promoter Score (NPS), Pop-ups. UserLoop Post Purchase Surveys lists 3 the others don’t mention, such as Email, Multi-language, Scheduling. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Apricot Customer Survey, Nov 9, 2026 for UserLoop Post Purchase Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Apricot Customer Survey, Nov 9, 2026 for UserLoop Post Purchase Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.