Apricot Customer Survey vs Cohort Journey Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Apricot Customer Survey, Oct 14, 2026 for Cohort Journey Tracking.
The short answer
- Only Apricot Customer Survey lists a free plan. Paid plans start at $5/month for Apricot Customer Survey and $99/month for Cohort Journey Tracking.
- Apricot Customer Survey lists 11 features Cohort Journey Tracking’s listing doesn’t mention, including Attribution, Customer satisfaction, Customer segments.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 survey & 5 questions
- · Attribution & Exit-intent surveys
- · Drag & drop builder
- · Email lead collection
- · Includes 100 survey responses per month
- · Live chat support
Basic
- · All Free features +
- · Basic analytics & exporting
- · Branching (Logic Jump, Show Logic, etc)
- · Includes 1K survey responses per month
- · Mailchimp, Klaviyo, Brevo, Zapier, etc
- · Multi-language surveys & email survey
Growth
- · All premium features
- · Dedicated Account Manager
- · Segmented Analytics
- · Unlimited responses
SUPER
- · Analyze Customer Data by Cohort
- · Customer Feedback via Interactions
- · Journey Tracking by Touchpoint
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureApricot helps merchants collect customer feedback wherever it matters most. Build post-purchase, on-site, exit-intent, attribution, NPS, CSAT, and thank you page survey using a drag-and-drop builder with 16+ question types, multi-page surveys, and branching logic. Control who sees each survey with smart targeting based on customer type, country, language, device, etc.
Turn customer data into real growth. Your customers are telling you who they are with every purchase, click, and interaction. Cohort helps you listen — and act. With Cohort, you can go beyond basic analytics by creating dynamic customer cohorts and engaging shoppers directly through interactive video surveys. The results: a deeper understanding of your customer and insights into they individual journeys.
- No-code survey builder. Create surveys in minutes with a drag-and-drop builder.
- Match surveys to your store with your logo, fonts, colors, and themes.
- Build dynamic surveys with skip logic, redirections, and conditional paths.
- Analyze survey responses with charts, segment results, and export your data.
- Smart Cohort Segmentation
- Interactive Video Feedback
- Customer Touchpoint Tracking
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Apricot Customer Survey |  Cohort Journey Tracking |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Apricot Customer Survey | Cohort Journey Tracking |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 8 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Apricot Customer Survey | Cohort Journey Tracking |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $5/month(ahead) | $99/month |
| Longest free trial | 14 days | 9 days |
| Plans listed | 3 | 1 |
Listing
| Measure | Apricot Customer Survey | Cohort Journey Tracking |
|---|---|---|
| Shopify category rank | #16 | Not enough data |
| Shopify App Charts | #1 on Pricing moves in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 24, 2026 | Sep 5, 2025 |
| Languages | 1 | 1 |
| Developer | TTsoft LLC | The Real Heroes of Ecommerce |
FAQ
Apricot Customer Survey and Cohort Journey Tracking: common questions
- Is Apricot Customer Survey or Cohort Journey Tracking cheaper?
- Only Apricot Customer Survey lists a free plan. Paid plans start at $5/month for Apricot Customer Survey and $99/month for Cohort Journey Tracking. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Apricot Customer Survey lists 11 the others don’t mention, such as Attribution, Customer satisfaction, Customer segments, Drag-and-drop editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Apricot Customer Survey, Oct 14, 2026 for Cohort Journey Tracking; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Apricot Customer Survey, Oct 14, 2026 for Cohort Journey Tracking. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.