Any Store AI vs Merchant AI: Chatbots & Agents
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 13, 2026 for Any Store AI, Oct 13, 2026 for Merchant AI.
The short answer
- Both list a free plan. Paid plans start at $9.99/month for Any Store AI and $25/month for Merchant AI.
- Merchant AI lists 5 features Any Store AI’s listing doesn’t mention, including Agent analytics, Behavior tracking, Chat buttons.
Head to head
Free
- · 1 store and 1 team member
- · 25 chats a month
- · 30 days of chat history
Growth Founding
- · Everything in Growth
- · For the first 20 paying stores
- · Founding price kept while subscribed
Growth
- · 3 stores and 2 team members
- · 300 chats a month
- · Email automations
- · Klaviyo, Mailchimp, HubSpot and more
Pro Founding
- · Everything in Pro
- · For the first 20 paying stores
- · Founding price kept while subscribed
Pro
- · 1,500 chats a month
- · 10 stores and 5 team members
- · Everything in Growth
- · Reports and visitor details
Free Plan
- · 1 AI agent
- · 1 MB knowledge base
- · 1 team seat
- · 20 messages / month
- · Website & file sources
Starter Plan
- · 1 AI agent
- · 15 MB knowledge base
- · 2 team seats
- · 400 messages / month
- · Advanced analytics
- · All source types
Pro Plan
- · 2,500 messages / month
- · 3 AI agents
- · 30 MB knowledge base
- · 5 team seats
- · Advanced analytics
- · All source types
Business Plan
- · 10 team seats
- · 5 AI agents
- · 60 MB knowledge base
- · 9,000 messages / month
- · Advanced analytics
- · All source types
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAny Store AI is a sales and support chat for your storefront. It answers from your live products, prices, stock and policies, and from the pages and files you add to its knowledge base. It recommends products, builds a cart that goes to your Shopify checkout and answers order status questions. When a shopper asks for a person, you reply from the inbox inside Shopify admin.
Merchant AI installs on your Shopify store and indexes your products, collections, policies, and content, refreshing whenever your catalog changes. Shoppers ask questions and get answers grounded in your store data. They can see product recommendations, add to cart, look up an order, or start a return inside the chat. You set the agent's tone, refund posture, and escalation rules in plain English.
- Answers product questions using your real catalog, not a generic script
- Looks up order status and shares your actual return and shipping policies
- Builds a cart from the conversation and hands off to Shopify's native checkout
- Hands chats to your team, with an inbox inside Shopify admin
- Auto-syncs your products, collections, policies, and blog posts on install
- Recommends products and adds to cart inside the conversation
- Looks up orders, tracking, and starts returns without leaving chat
- Set your tone, refund posture, and escalation rules in plain English
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Merchant AI | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Merchant AI | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Merchant AI | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $25/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 5 | 4 |
Listing
| Measure | Merchant AI | |
|---|---|---|
| Shopify category rank | Not enough data | #683 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 13, 2026 | May 21, 2026 |
| Languages | 1 | 1 |
| Developer | FroGman | Cross Digital Ltd |
FAQ
Any Store AI and Merchant AI: common questions
- Is Any Store AI or Merchant AI cheaper?
- Both list a free plan. Paid plans start at $9.99/month for Any Store AI and $25/month for Merchant AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Any Store AI lists 3 the others don’t mention, such as Live chat, Multi-language, Tagging. Merchant AI lists 5 the others don’t mention, such as Agent analytics, Behavior tracking, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026 for Any Store AI, Oct 13, 2026 for Merchant AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 13, 2026 for Any Store AI, Oct 13, 2026 for Merchant AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.