Answero vs Asktopus
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 12, 2026 for Answero, Oct 22, 2026 for Asktopus.
The short answer
- Both list a free plan. Paid plans start at $19/month for Answero and $39/month for Asktopus.
- Asktopus lists 3 features Answero’s listing doesn’t mention, including Business hours, Multi-language, Real-time translation.
Head to head
Free
- · 100 questions a month
- · 25 store items
- · Chat on your store
Starter
- · 250 questions a month
- · 250 store items
- · 4 documents of your own
Growth
- · 1,000 questions a month
- · 1,000 store items
- · 16 documents of your own
Business
- · 2,500 questions a month
- · 40 documents of your own
- · 5,000 store items
Free
- · 30 conversations a month
- · Answers in your shoppers' language
- · Products and stock update instantly
- · Talk to a person via your contact form
- · Up to 10 documents and articles
- · Up to 50 products and pages
Starter
- · 300 conversations a month
- · Everything in Free
- · Pages, blogs and policies synced daily
- · Up to 100 documents and articles
- · Up to 500 products and pages
Pro
- · 1,500 conversations a month
- · Everything in Starter
- · Pages, blogs and policies synced hourly
- · Reads your custom content (metaobjects)
- · Up to 5,000 products and pages
- · Up to 500 documents and articles
Business
- · 5,000 conversations a month
- · Everything in Pro
- · Pages, blogs and policies every 15 min
- · Prices and availability per market
- · Up to 2,000 documents and articles
- · Up to 25,000 products and pages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAnswero adds an AI chat assistant as a widget to the merchant’s store. It answers shopper questions about products, availability, shipping and returns using the store’s own products, pages and policies, and stays in sync as the store changes. Merchants can match the chat to their brand and review every conversation in Shopify admin.
Asktopus adds an AI chat to your store that answers only from your own content. It learns your products, prices, variants and stock from Shopify and keeps up as you edit them, and reads your store's pages and shipping and returns policies. When it doesn't know, it says so and offers your contact form instead of guessing. You see every conversation and how shoppers rated the answers.
- Answers from your products, pages and policies, with photos and links
- Understands Urdu, English, and regional languages in text and voice notes
- Stays in sync as you add or edit products and collections
- Turn it on from the theme editor, no code needed
- Answers from your products, prices, variants and stock, kept current
- Learns your store pages and your shipping, returns and other policies
- Says when it doesn't know and offers your store's contact form
- Turn it on in the theme editor, with no code to add
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Asktopus | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Asktopus | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Answero and Asktopus: common questions
- Is Answero or Asktopus cheaper?
- Both list a free plan. Paid plans start at $19/month for Answero and $39/month for Asktopus. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Asktopus lists 3 the others don’t mention, such as Business hours, Multi-language, Real-time translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 12, 2026 for Answero, Oct 22, 2026 for Asktopus; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 12, 2026 for Answero, Oct 22, 2026 for Asktopus. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.