Answerly vs SmartFAQ AI: Product FAQ Build
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 6, 2026 for Answerly, Oct 13, 2026 for SmartFAQ AI.
The short answer
- Only SmartFAQ AI lists a free plan.
- SmartFAQ AI lists 4 features Answerly’s listing doesn’t mention, including AI generation, FAQ page, Product page.
Head to head
Free
- · 3 FAQs per product
- · 5 free AI credits per month
- · Bulk up to 5 products per job
- · Product description AI (uses credits)
- · Professional tone only
- · Store language only
Starter
- · 3, 5 FAQs per product
- · 30 AI generations per month
- · Bulk up to 25 products per job
- · Product description AI (uses credits)
- · Professional tone only
- · Store language only
Growth
- · 150 AI generations per month
- · 3, 5, 8 FAQs per product
- · All tones (professional, casual, luxury)
- · Bulk up to 125 products per job
- · Multi-language (store + locales)
- · Product description AI (uses credits)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAnswerly helps Shopify merchants automatically generate frequently asked questions for their products using AI. Instead of spending hours writing FAQs manually, simply select a product and Answerly generates 5-10 relevant questions and answers instantly. FAQs are displayed beautifully on your product pages, helping customers make informed decisions and reducing support emails.
AI-generated product FAQs for shipping, sizing, returns, and more — in seconds. SmartFAQ AI automatically creates high-converting product FAQs using your product details, variants, and store policies. Generate structured FAQs for product questions, shipping, sizing, and returns without writing anything manually. Boost customer trust, reduce repetitive support tickets, and improve SEO with built-in schema markup.
- AI-powered FAQ generation — generate product FAQs instantly with one click
- Fully customizable — control colors, icons, and number of FAQs shown
- Theme app extension — FAQs display natively on your product pages
- AI-generated FAQs for products, shipping, sizing, and returns in seconds.
- Bulk-generate FAQs for your entire catalog or collection automatically.
- Display FAQs instantly on product pages with a native no-code theme block.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Answerly |  SmartFAQ AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Answerly | SmartFAQ AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Answerly | SmartFAQ AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $5.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 3 |
Listing
| Measure | Answerly | SmartFAQ AI |
|---|---|---|
| Shopify category rank | #106(ahead) | #143 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 6, 2026 | May 26, 2026 |
| Languages | 1 | 1 |
| Developer | Answerly | Scalefy |
FAQ
Answerly and SmartFAQ AI: common questions
- Is Answerly or SmartFAQ AI cheaper?
- Only SmartFAQ AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Answerly lists 2 the others don’t mention, such as Accordions, Rich text editor. SmartFAQ AI lists 4 the others don’t mention, such as AI generation, FAQ page, Product page, Sidebar. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 6, 2026 for Answerly, Oct 13, 2026 for SmartFAQ AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 6, 2026 for Answerly, Oct 13, 2026 for SmartFAQ AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.