Ansa vs Wismo: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Ansa, Oct 23, 2026 for Wismo.
The short answer
- Both list a free plan. Paid plans start at $38/month for Ansa and $19.90/month for Wismo.
- Ansa lists 8 features Wismo’s listing doesn’t mention, including Agent avatar, Cart recovery, Chat flows.
Head to head
Free
- · 1 agent
- · 1 tool per agent
- · Up to 200 pages of content
- · Up to 75 messages (lifetime)
Starter
- · 3 tools per agent
- · Up to 2,000 messages per month
- · Up to 3,000 pages of content
Growth
- · 10 tools per agent
- · Email, Facebook Mesenger channels
- · Remove Ansa branding
- · Up to 15,000 messages per month
- · Up to 20,000 pages of content
Pro
- · Email, Facebook Mesenger channels
- · Remove Ansa branding
- · Unlimited tools per agent
- · Up to 50,000 messages per month
- · Up to 50,000 pages of content
Free
- · 50 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Email support
- · Order tracking
Starter
- · 250 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Pro
- · 1,000 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Scale
- · 3,000 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAnsa adds an AI-powered chat widget to your store that answers customer questions using your product catalog, policies, and knowledge base. When customers ask about shipping, returns, product details, or order status, Ansa responds immediately in their language. The AI learns from your store content and can be customized to match your brand voice.
Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most.
- Answers questions using your product catalog, policies, and FAQs automatically
- Responds to customers in their language with support for 95+ languages
- Hands off complex conversations to your team with full chat history
- AI chat widget answers customer questions automatically on your storefront
- Looks up order status, product availability, and store policies instantly
- Creates support tickets when issues need human follow-up
- AI insights reveal customer behavior, common topics, and pain points
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ansa |  Wismo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ansa | Wismo |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Ansa and Wismo: common questions
- Is Ansa or Wismo cheaper?
- Both list a free plan. Paid plans start at $38/month for Ansa and $19.90/month for Wismo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ansa lists 8 the others don’t mention, such as Agent avatar, Cart recovery, Chat flows, Chat window. Wismo lists 1 the others don’t mention, such as Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Ansa, Oct 23, 2026 for Wismo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Ansa, Oct 23, 2026 for Wismo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.