Ansa vs Flash AI Chatbot & Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Both list a free plan. Paid plans start at $38/month for Ansa and $15/month for Flash AI Chatbot & Live Chat.
  • Flash AI Chatbot & Live Chat lists 6 features Ansa’s listing doesn’t mention, including Behavior tracking, Cross-sell, Customer insights.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Mar 17, 2026
Aug 18, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $389/month
From $0 to $49/month
Plans
FreeFree
  • · 1 agent
  • · 1 tool per agent
  • · Up to 200 pages of content
  • · Up to 75 messages (lifetime)
Starter$38/month
  • · 3 tools per agent
  • · Up to 2,000 messages per month
  • · Up to 3,000 pages of content
Growth$129/month
  • · 10 tools per agent
  • · Email, Facebook Mesenger channels
  • · Remove Ansa branding
  • · Up to 15,000 messages per month
  • · Up to 20,000 pages of content
Pro$389/month
  • · Email, Facebook Mesenger channels
  • · Remove Ansa branding
  • · Unlimited tools per agent
  • · Up to 50,000 messages per month
  • · Up to 50,000 pages of content
FreeFree
  • · 100 AI replies (one-time, doesn't reset)
  • · Knowledge base integration
  • · Product recommendations
Starter$15/month
7-day free trial$0.020 per additional AI reply
  • · 250 AI replies / month
  • · Conversation analytics
  • · Generate with AI (knowledge base) — 5/m
  • · Knowledge base integration
  • · Pages & policies sync
  • · Product recommendations
Growth$29/month
7-day free trial$0.015 per additional AI reply
  • · 550 AI replies / month
  • · Everything in Starter
  • · Full conversation history
  • · Generate with AI (knowledge base) — 15/m
  • · Human handover
  • · Manual prompts
Pro$49/month
7-day free trial$0.010 per additional AI reply
  • · 1,500 AI replies / month
  • · AI prompts
  • · Everything in Growth
  • · Featured bestsellers
  • · Generate with AI (knowledge base) — 50/m
  • · Priority support
Coverage
16 of 22 features73%
17 of 22 features77%
Unique strengths
  • Cart recovery
  • Chat flows
  • Chat window
  • Email chat
  • +1 more
  • Behavior tracking
  • Cross-sell
  • Customer insights
  • Quick replies
  • +2 more
Chat
73%16/22
77%17/22
Automated responses
56%5/9
89%8/9
Customization
100%6/6
50%3/6
Real-time messaging
71%5/7
86%6/7
5116onlybothonly
AnsaFlash AI Chatbot & Live Chat22 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Ansa adds an AI-powered chat widget to your store that answers customer questions using your product catalog, policies, and knowledge base. When customers ask about shipping, returns, product details, or order status, Ansa responds immediately in their language. The AI learns from your store content and can be customized to match your brand voice.

Turn every storefront visit into a conversation. Your AI assistant is automatically trained on your product catalog, so it can answer questions about bestsellers, sizing, shipping, returns, and more. All in real time and in 50+ languages. Set up in 3 simple steps. No coding needed. Your product catalog syncs automatically in the background. Reduce support volume. Engage shoppers at the right moment.

Key points
  • Answers questions using your product catalog, policies, and FAQs automatically
  • Responds to customers in their language with support for 95+ languages
  • Hands off complex conversations to your team with full chat history
  • Trained on your products. Answer inventory, pricing & detail questions instantly
  • 50+ languages auto-detected. Replies in your customer's language
  • Customize avatar, colors & tone to match your brand in a live preview
  • Knowledge base templates for shipping, returns, sizing, warranty & more
Screenshots
AI chat widget answering a customer question on a storefront
Knowledge base settings for training the AI support agentDashboard inbox showing customer conversations and AI repliesAI chat resolves customer questions & automates sales
Train it with one click
support every shopper, without lifting a finger - 24/7 supportAn entire support team in one appAdd to cart without leaving the chat

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAnsaFlash AI Chatbot & Live Chat
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAnsaFlash AI Chatbot & Live Chat
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAnsaFlash AI Chatbot & Live Chat
Free planYesYes
Lowest paid monthly plan$38/month$15/month(ahead)
Longest free trialNot listed7 days
Plans listed44

Listing

MeasureAnsaFlash AI Chatbot & Live Chat
Shopify category rank#988in Chat#642(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMar 17, 2026Aug 18, 2026
Languages1English1English
DeveloperAnsaWebsite on Demand Studio, LLC

FAQ

Ansa and Flash AI Chatbot & Live Chat: common questions

Is Ansa or Flash AI Chatbot & Live Chat cheaper?
Both list a free plan. Paid plans start at $38/month for Ansa and $15/month for Flash AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Ansa lists 5 the others don’t mention, such as Cart recovery, Chat flows, Chat window, Email chat. Flash AI Chatbot & Live Chat lists 6 the others don’t mention, such as Behavior tracking, Cross-sell, Customer insights, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.