Ansa vs Ansa: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Ansa, Nov 4, 2026 for Ansa.
The short answer
- Only Ansa lists a free plan. Paid plans start at $38/month for Ansa and $25/month for Ansa.
- Ansa lists 12 features Ansa’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.
Head to head
Free
- · 1 agent
- · 1 tool per agent
- · Up to 200 pages of content
- · Up to 75 messages (lifetime)
Starter
- · 3 tools per agent
- · Up to 2,000 messages per month
- · Up to 3,000 pages of content
Growth
- · 10 tools per agent
- · Email, Facebook Mesenger channels
- · Remove Ansa branding
- · Up to 15,000 messages per month
- · Up to 20,000 pages of content
Pro
- · Email, Facebook Mesenger channels
- · Remove Ansa branding
- · Unlimited tools per agent
- · Up to 50,000 messages per month
- · Up to 50,000 pages of content
Free
- · AI-powered chat widget
- · Analytics dashboard
- · Easy Shopify setup
- · Instant product answers
- · No monthly fee
- · Pay only for what you use
Starter
- · 500 AI chat conversations/mo
- · Analytics dashboard
- · Easy Shopify setup
- · Email notifications for new chats
- · Instant product answers
- · Order tracking via chat
Growth
- · 1,500 AI chat conversations/mo
- · AI-powered order taking
- · Analytics dashboard
- · Automated follow-up messages
- · Email notifications
- · Order tracking via chat
Pro
- · 5,000 AI chat conversations/mo
- · AI-powered order taking
- · Analytics dashboard
- · Automated follow-up messages
- · Email notifications
- · Order tracking via chat
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAnsa adds an AI-powered chat widget to your store that answers customer questions using your product catalog, policies, and knowledge base. When customers ask about shipping, returns, product details, or order status, Ansa responds immediately in their language. The AI learns from your store content and can be customized to match your brand voice.
Ansa is a WhatsApp-first AI chatbot and live chat platform for Shopify stores. It answers product, policy, and FAQ questions instantly, recommends products, and takes orders right inside the conversation. Manage sales and support across WhatsApp, Instagram, Facebook Messenger, and your website in one unified inbox.
- Answers questions using your product catalog, policies, and FAQs automatically
- Responds to customers in their language with support for 95+ languages
- Hands off complex conversations to your team with full chat history
- AI-powered chat that answers product questions automatically, around the clock.
- Smart training from your product catalog, FAQs, and store content.
- Fully customizable widget — colors, position, icon, and bot name.
- Knowledge base for custom FAQs and store policies.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ansa |  Ansa |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ansa | Ansa |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Ansa and Ansa: common questions
- Is Ansa or Ansa cheaper?
- Only Ansa lists a free plan. Paid plans start at $38/month for Ansa and $25/month for Ansa. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ansa lists 1 the others don’t mention, such as Cart recovery. Ansa lists 12 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Ansa, Nov 4, 2026 for Ansa; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Ansa, Nov 4, 2026 for Ansa. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.