Always Awake vs Shopper Buddy
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $99/month for Always Awake and $15/month for Shopper Buddy.
- Always Awake lists 6 features Shopper Buddy’s listing doesn’t mention, including AI insights, Behavior insights, Conversion tracking.
Head to head
Launch
- · 100 shopper conversations / month
- · AI Brain and private knowledge
- · Conversation inbox and CSV exports
- · Full brand and widget studio
- · Product recommendations and cart
Growth
- · 500 shopper conversations / month
- · Demand and objection intelligence
- · Everything in Launch
- · Priority support
- · Proactive journeys and targeted offers
Scale
- · 1,500 shopper conversations / month
- · Advanced conversion automations
- · Early access to sales features
- · Everything in Growth
- · Priority onboarding and support
Enterprise
- · 10,000 shopper conversations / month
- · Enterprise analytics command centre
- · Everything in Scale
- · External AI and automation access
- · Operations API and data exports
- · Private WhatsApp developer line
Subscriber
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAlways Awake helps shoppers find and compare products, ask store questions and add recommendations to their cart. Use your catalogue, policies and private guidance to shape replies. Your team can join conversations, pause AI and resume it when ready. Follow human requests and assisted cart activity, with opt-in browser notifications. Match the chat to your colours, logo and assistant name.
Shopper Buddy adds an AI chat widget to your storefront for product search and recommendations. Shoppers can describe what they want in plain language and get suggested optimal products. It can also answer common store questions like delivery, returns, and payment options. It uses your product catalog and stays in sync as products change.
- Recommend and compare products using your catalogue and store knowledge.
- Let your team take over a chat, pause AI and return the conversation to AI.
- Follow human requests and assisted cart activity with opt-in device alerts.
- Match the chat to your brand with your logo, colours and assistant name.
- Chat-based product search that understands what shoppers mean
- Recommendations that match each shopper’s needs and preferences
- Handles common store questions with quick, consistent answers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Always Awake |  Shopper Buddy |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Always Awake | Shopper Buddy |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Always Awake | Shopper Buddy |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $99/month | $15/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 1 |
Listing
| Measure | Always Awake | Shopper Buddy |
|---|---|---|
| Shopify category rank | #188(ahead) | #283 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 16, 2026 | Apr 6, 2026 |
| Languages | 1 | 1 |
| Developer | Neat Digital | SKApps |
FAQ
Always Awake and Shopper Buddy: common questions
- Is Always Awake or Shopper Buddy cheaper?
- Paid plans start at $99/month for Always Awake and $15/month for Shopper Buddy. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Always Awake lists 6 the others don’t mention, such as AI insights, Behavior insights, Conversion tracking, Custom styling. Shopper Buddy lists 3 the others don’t mention, such as Instant search, Personalized search, Search results page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.