Always Awake vs SearchMind AI Shop Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Always Awake, Oct 14, 2026 for SearchMind AI Shop Assistant.
The short answer
- Only SearchMind AI Shop Assistant lists a free plan. Paid plans start at $99/month for Always Awake and $20/month for SearchMind AI Shop Assistant.
- SearchMind AI Shop Assistant lists 4 features Always Awake’s listing doesn’t mention, including Autocomplete, Instant search, Multi-language.
Head to head
Launch
- · 100 shopper conversations / month
- · AI Brain and private knowledge
- · Conversation inbox and CSV exports
- · Full brand and widget studio
- · Product recommendations and cart
Growth
- · 500 shopper conversations / month
- · Demand and objection intelligence
- · Everything in Launch
- · Priority support
- · Proactive journeys and targeted offers
Scale
- · 1,500 shopper conversations / month
- · Advanced conversion automations
- · Early access to sales features
- · Everything in Growth
- · Priority onboarding and support
Enterprise
- · 10,000 shopper conversations / month
- · Enterprise analytics command centre
- · Everything in Scale
- · External AI and automation access
- · Operations API and data exports
- · Private WhatsApp developer line
Free
- · AI chat on your storefront
- · Answers from your product catalog
- · Help shoppers find products fast
- · Set up in minutes
- · Up to 50 chats per month
- · Upgrade anytime
Basic
- · 7-day free trial
- · AI product recommendations
- · Built for everyday traffic
- · Everything in Free
- · Manage plan in Shopify Admin
- · Up to 1,000 chats per month
Pro
- · Built for busy store days
- · Capacity for campaigns
- · Everything in Basic
- · No theme rework needed
- · Syncs with Shopify catalog
- · Up to 5,000 chats per month
Advanced
- · AI shopping help at scale
- · Built for high-traffic shops
- · Everything in Pro
- · Full catalog-aware answers
- · Manage all in Shopify Admin
- · Up to 10,000 chats per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAlways Awake helps shoppers find and compare products, ask store questions and add recommendations to their cart. Use your catalogue, policies and private guidance to shape replies. Your team can join conversations, pause AI and resume it when ready. Follow human requests and assisted cart activity, with opt-in browser notifications. Match the chat to your colours, logo and assistant name.
SearchMind adds an AI shopping assistant to your storefront so shoppers can find the right products through natural conversation. Customers can ask questions, explore relevant products and collections, compare alternatives, view product details, and add items to cart with selected variants and quantities. Merchants can customize the assistant’s language and name and manage it directly from Shopify admin.
- Recommend and compare products using your catalogue and store knowledge.
- Let your team take over a chat, pause AI and return the conversation to AI.
- Follow human requests and assisted cart activity with opt-in device alerts.
- Match the chat to your brand with your logo, colours and assistant name.
- AI answers based on the store’s product catalog
- Product recommendations, collections, and search suggestions
- Add products to cart with variant and quantity selection
- Custom assistant name, language, and WhatsApp support
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Always Awake |  SearchMind AI Shop Assistant |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Always Awake | SearchMind AI Shop Assistant |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Always Awake | SearchMind AI Shop Assistant |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $99/month | $20/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Always Awake | SearchMind AI Shop Assistant |
|---|---|---|
| Shopify category rank | #188 | #80(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 16, 2026 | Aug 7, 2026 |
| Languages | 1 | 2 |
| Developer | Neat Digital | Heqzen |
FAQ
Always Awake and SearchMind AI Shop Assistant: common questions
- Is Always Awake or SearchMind AI Shop Assistant cheaper?
- Only SearchMind AI Shop Assistant lists a free plan. Paid plans start at $99/month for Always Awake and $20/month for SearchMind AI Shop Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Always Awake lists 3 the others don’t mention, such as AI insights, Behavior insights, Search queries. SearchMind AI Shop Assistant lists 4 the others don’t mention, such as Autocomplete, Instant search, Multi-language, Search suggestions. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Always Awake, Oct 14, 2026 for SearchMind AI Shop Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Always Awake, Oct 14, 2026 for SearchMind AI Shop Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.