Always Awake vs Rynex: AI Shopping Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Always Awake, Oct 18, 2026 for Rynex.
The short answer
- Only Rynex lists a free plan. Paid plans start at $99/month for Always Awake and $9/month for Rynex.
- Rynex lists 2 features Always Awake’s listing doesn’t mention, including Custom CSS, Product boosts.
Head to head
Launch
- · 100 shopper conversations / month
- · AI Brain and private knowledge
- · Conversation inbox and CSV exports
- · Full brand and widget studio
- · Product recommendations and cart
Growth
- · 500 shopper conversations / month
- · Demand and objection intelligence
- · Everything in Launch
- · Priority support
- · Proactive journeys and targeted offers
Scale
- · 1,500 shopper conversations / month
- · Advanced conversion automations
- · Early access to sales features
- · Everything in Growth
- · Priority onboarding and support
Enterprise
- · 10,000 shopper conversations / month
- · Enterprise analytics command centre
- · Everything in Scale
- · External AI and automation access
- · Operations API and data exports
- · Private WhatsApp developer line
Free
- · 100 AI conversations/month
- · 500 products indexed
Starter
- · 1000 AI conversations/month
- · 2,000 products indexed
- · AI concierge + recommendations
- · Analytics dashboard
- · Margin & campaign controls
Growth
- · 10,000 products indexed
- · 5000 AI conversations/month
- · Everything in Starter
- · GEO add-on free
- · Priority support
Scale
- · 15000 AI conversations/month
- · Advanced analytics + CSV export
- · Everything in Growth
- · GEO Pro add-on free
- · Unlimited products indexed
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAlways Awake helps shoppers find and compare products, ask store questions and add recommendations to their cart. Use your catalogue, policies and private guidance to shape replies. Your team can join conversations, pause AI and resume it when ready. Follow human requests and assisted cart activity, with opt-in browser notifications. Match the chat to your colours, logo and assistant name.
Shoppers leave when their questions go unanswered. Rynex adds an AI agent to your storefront that answers product questions, searches your catalog, and recommends items customers can add to cart in the chat. You stay in control: prioritize higher-margin products, highlight campaign items, choose what the AI can recommend, and auto-exclude out-of-stock items.
- Recommend and compare products using your catalogue and store knowledge.
- Let your team take over a chat, pause AI and return the conversation to AI.
- Follow human requests and assisted cart activity with opt-in device alerts.
- Match the chat to your brand with your logo, colours and assistant name.
- Recommendations can prioritize your higher-margin products first
- Highlight campaign products and choose which items the AI can recommend
- Customers add products to the cart directly from the conversation
- Assisted revenue, conversion tracking, and full conversation history
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Always Awake |  Rynex |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Always Awake | Rynex |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Always Awake | Rynex |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $99/month | $9/month(ahead) |
| Longest free trial | Not listed | 30 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Always Awake | Rynex |
|---|---|---|
| Shopify category rank | #188 | #864 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 16, 2026 | Jul 17, 2026 |
| Languages | 1 | 1 |
| Developer | Neat Digital | Rynex |
FAQ
Always Awake and Rynex: common questions
- Is Always Awake or Rynex cheaper?
- Only Rynex lists a free plan. Paid plans start at $99/month for Always Awake and $9/month for Rynex. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Always Awake lists 1 the others don’t mention, such as Search queries. Rynex lists 2 the others don’t mention, such as Custom CSS, Product boosts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Always Awake, Oct 18, 2026 for Rynex; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Always Awake, Oct 18, 2026 for Rynex. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.