Alignchat vs Ctx: WhatsApp Chat + Marketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Aug 6, 2026 for Alignchat, Nov 6, 2026 for Ctx.
The short answer
- Only Ctx lists a free plan.
- Ctx lists 25 features Alignchat’s listing doesn’t mention, including Agent avatar, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE Forever
- · Contact Us
- · FAQs
- · Multiple Support Agents
- · Online/Offline Hours
- · Order Tracking
- · WhatsApp Share Button
ADVANCED
- · Abandoned Checkout Recovery -Manual
- · All Features in FREE +
- · Cash On Delivery Verification -Manual
- · Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)
- · Advanced+
- · Auto Abandoned Checkout Recovery
- · Automated WhatsApp Messages
- · COD Verification
- · Schedule Broadcast
- · Team Inbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAlignChat is a WhatsApp automation and live chat platform for Shopify stores. Merchants can connect their Shopify store and WhatsApp Business account to send order confirmation messages, abandoned checkout reminders, shipment updates, promotional campaigns, and customer support replies.
Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery.
- WhatsApp order and shipment automation
- Abandoned checkout recovery campaigns
- Live WhatsApp inbox for customer support
- Shopify customer and order sync
- All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
- WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
- Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
- Chat button with multiple agent, online hours, WhatsApp business API integration
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Alignchat |  Ctx |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Alignchat | Ctx |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 258 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Alignchat and Ctx: common questions
- Is Alignchat or Ctx cheaper?
- Only Ctx lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Alignchat lists 16 the others don’t mention, such as Bulk messaging, Cart recovery, Email reminders, Multi-channel messaging. Ctx lists 25 the others don’t mention, such as Agent avatar, Behavior tracking, Business hours, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Aug 6, 2026 for Alignchat, Nov 6, 2026 for Ctx; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Aug 6, 2026 for Alignchat, Nov 6, 2026 for Ctx. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.