Algoshop AI Chatbot &Live Chat vs Wello: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 1, 2026 for Algoshop AI Chatbot &Live Chat, Oct 13, 2026 for Wello.
The short answer
- On the Shopify App Store: Algoshop AI Chatbot &Live Chat 4.9 from 94 reviews and Wello 5.0 from 6 reviews.
- Both list a free plan. Paid plans start at $39.90/month for Algoshop AI Chatbot &Live Chat and $19/month for Wello.
- Algoshop AI Chatbot &Live Chat lists 17 features Wello’s listing doesn’t mention, including Business hours, Callback, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 7*24h Trained AI Assistant Stand-by
- · AI Message Quota: Up to 100 msgs/month
- · Analytics Dashboard
- · Custom Chatbot Logo & Avatar
- · Outreach Card: Up to 100 shows/month
- · Product Sync Limit: Up to 100 products
Starter Plan
- · AI Order and Shipping Tracking
- · Everything in Free Plan
- · Knowledge Base Storage: Up to 1 GB
- · Outreach Card: Up to 5,000 shows/month
- · Premium Live Support Service
- · Product Sync Limit: Up to 1,000 products
Essential Plan
- · Everything in Starter Plan
- · Knowledge Base Storage: Up to 5GB
- · Outreach Card: Up to 50,000 shows/month
- · Premium Live Support Service
- · Product Sync Limit: Up to 3,000 product
- · Up to 3,000 AI Msgs/month
Ultimate Plan
- · Everything in Essential Plan
- · Knowledge Base Storage: Up to 10GB
- · Outreach Card: Up to 500,000 shows/month
- · Premium Live Support Service
- · Remove "Powered-By" tag
- · Unlimited Product Auto Sync
Free
- · 120 AI replies (lifetime)
- · Email support
- · Order tracking & status in chat
- · Product recommendations & add-to-cart
- · Smart handoff to your team
- · Trained on your products, policies & FAQ
Starter
- · 1,000 AI replies / month
- · Advanced analytics
- · Everything in Free
- · Live chat with online shoppers
- · Remove WelloChat badge
- · Widget customization to match your brand
Growth
- · 3,500 AI replies / month
- · Everything in Starter
- · Knowledge base & FAQ management
- · Live chat with online shoppers
- · Priority support
Pro
- · 10,000 AI replies / month
- · Audit logs & export
- · Custom assistant prompts
- · Everything in Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn your store into a proactive selling engine with Algoshop. Our AI Sales Chatbot provides 24/7 multilingual support while monitoring shopper behaviors to trigger high-converting Outreach Cards (coupons, recommendations, and countdowns).
WelloChat pairs an AI chatbot with real-time live chat, so every shopper gets an instant answer and a human when they need one. The AI trains on your products, policies, and FAQs, then automates customer support 24/7: answering questions, recommending the right products, tracking orders, and guiding shoppers to checkout. Your team can jump into any conversation with live chat.
- 24/7 intelligent chat that proactively engages visitors.
- Smart product recommendations based on intent and store data.
- Cart & checkout support: recover abandonments, add-ons.
- Instant order/shipping support without burdening your team.
- AI chatbot answers customer support questions 24/7 using your store data
- Recommends relevant products and guides shoppers toward checkout
- Instantly answers FAQs on shipping, returns, and product details
- Live chat handoff to your team when a shopper needs a human
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Algoshop AI Chatbot &Live Chat |  Wello |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Algoshop AI Chatbot &Live Chat | Wello |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 94(ahead) | 6 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Algoshop AI Chatbot &Live Chat | Wello |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39.90/month | $19/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Algoshop AI Chatbot &Live Chat | Wello |
|---|---|---|
| Shopify category rank | #56(ahead) | #158 |
| Shopify App Charts | #12 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jan 20, 2026 | Jun 9, 2026 |
| Languages | 1 | 1 |
| Developer | algoshop.ai | Wello Chat |
FAQ
Algoshop AI Chatbot &Live Chat and Wello: common questions
- Is Algoshop AI Chatbot &Live Chat or Wello cheaper?
- Both list a free plan. Paid plans start at $39.90/month for Algoshop AI Chatbot &Live Chat and $19/month for Wello. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Algoshop AI Chatbot &Live Chat or Wello?
- On the Shopify App Store: Algoshop AI Chatbot &Live Chat 4.9 from 94 reviews and Wello 5.0 from 6 reviews.
- What features does each app list that the other doesn’t?
- Algoshop AI Chatbot &Live Chat lists 17 the others don’t mention, such as Business hours, Callback, Chat assignment, COD verification. Wello lists 1 the others don’t mention, such as Order lookup page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 1, 2026 for Algoshop AI Chatbot &Live Chat, Oct 13, 2026 for Wello; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 1, 2026 for Algoshop AI Chatbot &Live Chat, Oct 13, 2026 for Wello. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.