Ajaxy AI Sales Agent vs ShopGenie: AI Search & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Ajaxy AI Sales Agent, Nov 7, 2026 for ShopGenie.
The short answer
- Only ShopGenie lists a free plan. Paid plans start at $29/month for Ajaxy AI Sales Agent and $19/month for ShopGenie.
- Ajaxy AI Sales Agent lists 10 features ShopGenie’s listing doesn’t mention, including Autocomplete, Custom CSS, Custom dashboards.
Head to head
Growth
- · 30-Day Chat History
- · Daily Auto-Sync
- · Up to 1,000 Products
- · Up to 5,000 messages/month
Max
- · 90-Day Chat History
- · Real-time Sync
- · Up to 30,000 messages/month
- · Up tp 5,000 Products
Free
- · 100 conversations per month
- · 7-day analytics history
- · AI-powered conversational product search
- · Basic search analytics dashboard
- · Sync your full product catalog
- · Works automatically — no setup required
Basic
- · 14-day analytics history
- · 5% grace buffer to avoid interruptions
- · 500 conversations per month
- · Reliable AI responses
- · Remove ShopGenie branding
- · Sync your full product catalog
Pro
- · 2,000 conversations per month
- · 30-day analytics history
- · 5% grace buffer
- · Advanced & failed search analytics
- · Faster AI response processing
- · Remove ShopGenie branding
Advanced
- · 5% grace buffer
- · 6,000 conversations per month
- · 90-day analytics history
- · Full failed search visibility
- · Highest priority AI processing
- · Remove ShopGenie branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMerchants lose sales when customers cannot get immediate answers to their product questions. This app provides a dedicated AI sales agent that acts like a highly trained store associate. It engages with your visitors, understands their needs, and recommends the exact products they are looking for.
ShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own.
- Answer customer product questions instantly 24/7 to secure more sales.
- Recommend the exact products shoppers are looking for through natural chat.
- Overcome buyer hesitation and reduce cart abandonment with proactive guidance.
- Provide accurate advice based on your real-time store inventory and catalog.
- Turn shopper questions into instant product matches.
- Answer shopper questions and recommend products automatically, 24/7.
- See what shoppers want but can’t find with intent analytics
- Install once and sync your entire catalog automatically.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ajaxy AI Sales Agent |  ShopGenie |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ajaxy AI Sales Agent | ShopGenie |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ajaxy AI Sales Agent | ShopGenie |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $29/month | $19/month(ahead) |
| Longest free trial | 3 days | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | Ajaxy AI Sales Agent | ShopGenie |
|---|---|---|
| Shopify category rank | #295 | #70(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | Mar 18, 2026 |
| Languages | 1 | 1 |
| Developer | Ajaxy Limited | Shop Genie |
FAQ
Ajaxy AI Sales Agent and ShopGenie: common questions
- Is Ajaxy AI Sales Agent or ShopGenie cheaper?
- Only ShopGenie lists a free plan. Paid plans start at $29/month for Ajaxy AI Sales Agent and $19/month for ShopGenie. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ajaxy AI Sales Agent lists 10 the others don’t mention, such as Autocomplete, Custom CSS, Custom dashboards, Custom styling. ShopGenie lists 1 the others don’t mention, such as Typo tolerance. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Ajaxy AI Sales Agent, Nov 7, 2026 for ShopGenie; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Ajaxy AI Sales Agent, Nov 7, 2026 for ShopGenie. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.