Aivastark ‑ AI Agent & Chatbot vs Ustam: AI Commerce Team
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 28, 2026 for Aivastark, Oct 18, 2026 for Ustam.
The short answer
- Both list a free plan. Paid plans start at $12/month for Aivastark and $15/month for Ustam.
- Aivastark lists 9 features Ustam’s listing doesn’t mention, including Agent analytics, Business hours, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · ✓ 1 AI agent on 1 store
- · ✓ 300 credits / month
- · ✓ 7 days of history + CSV export
- · ✓ 80+ languages, auto-detected
- · ✓ Learns your site and files
- · ✓ No credit card needed
Solo
- · ✓ 1 store · 1 seat
- · ✓ 1,000 credits / month
- · ✓ 30 days of history
- · ✓ AI Traffic report
- · ✓ Everything in Free
- · ✓ Human handoff + email escalation
Starter
- · ✓ 2 stores · 3 team seats
- · ✓ 5,000 credits / month
- · ✓ Everything in Solo
- · ✓ Live stock, add to cart, order lookup
- · ✓ Tickets, Help Center + contacts
- · ✓ Visitor analytics + CSAT
Growth
- · ✓ 25,000 credits / month
- · ✓ 5 AI agents across 5 stores
- · ✓ 5 business automations
- · ✓ 5 team seats
- · ✓ Agent performance reporting
- · ✓ Everything in Starter
Free
- · 10 active customers / month
- · AI order tracking
- · AI product recommendations
- · Conversation analytics
- · Multilingual AI support
- · Multiple Shopify stores
Starter
- · 100 active customers / month
- · AI conversation summary & translations
- · AI reply suggestions
- · All Free features
- · Facebook, Instagram & WhatsApp
- · Human handover support
Professional
- · 500 active customers / month
- · AI image attachment descriptions
- · AI search bar
- · All Starter features
Enterprise
- · 2000 active customers / month
- · All Professional features
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAivastark is an AI chatbot and live chat for your Shopify store. It learns your catalogue, pages and policies, then answers shoppers in 80+ languages with live stock, prices and product cards. When a shopper says yes, it adds the item to their cart and sends the checkout link. It answers where-is-my-order from the real order and can change an address before it ships.
Ustam knows your store in detail: your products, policies and orders, and on your site, the page a shopper is on and what’s in their cart. That’s why it sells while you sleep. Ustam handles the routine chats. Your team takes over when needed and picks up where the chat left off. You set the AI’s name, tone and instructions, its hours, and when each channel appears.
- AI Agent answers shopper questions 24/7 in over 50 languages from your catalog
- Recommends products and lets shoppers add to cart and check out inside the chat
- Captures leads automatically when shoppers show buying intent
- Replies to customers on Messenger, Instagram, and WhatsApp from one inbox
- Build AI assistants that recommend products and track orders in multi-language
- Manage multiple Shopify stores from one account
- Track conversations and usage with detailed analytics
- Real-time chat with instant customer responses
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Aivastark |  Ustam |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Aivastark | Ustam |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Aivastark and Ustam: common questions
- Is Aivastark or Ustam cheaper?
- Both list a free plan. Paid plans start at $12/month for Aivastark and $15/month for Ustam. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Aivastark lists 9 the others don’t mention, such as Agent analytics, Business hours, Chat buttons, Color and font. Ustam lists 2 the others don’t mention, such as Agent avatar, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 28, 2026 for Aivastark, Oct 18, 2026 for Ustam; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 28, 2026 for Aivastark, Oct 18, 2026 for Ustam. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.