AIM vs Express Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $12/month for AIM and $99/month for Express Agent.
- AIM lists 8 features Express Agent’s listing doesn’t mention, including Chat buttons, Discounts, Multi-language.
Head to head
Free Plan
- · 10 AI conversations lifetime
- · Basic Analytics
- · Intelligent Product Search
- · Intelligent Translation
- · Order Cancellation
- · Order Tracking
Basic Plan
- · 50 AI conversations / month
- · Basic Analytics
- · Intelligent Product Search
- · Intelligent Translation
- · Order Cancellation
- · Order Tracking
Pro Plan
- · 200 AI conversations / month
- · Basic Analytics
- · Intelligent Product Search
- · Intelligent Translation
- · Order Cancellation
- · Order Tracking
Pro-Plus Plan
- · 800 AI conversations / month
- · Email Support for integrations
- · Intelligent Product Search
- · Intelligent Translation and Analytics
- · Order Cancellation
- · Order Tracking
Launch
- · AI shopping assistant for 7 days.
- · Auto-syncs your Shopify products.
- · Chat widget on every store page.
- · Instant answers with product links.
- · Start free with no credit card.
- · Up to 1,000 messages included.
Essential
- · 1 AI agent for your full catalog.
- · 200 shopper messages per month.
- · Basic analytics for chats and FAQs.
- · Custom chat widget for your store.
- · Email support within 48 hours.
- · Product answers with clickable cards.
Professional
- · 500 shopper messages per month.
- · 60 min Onboarding Call.
- · AI summaries for every session.
- · Follow-ups for inactive shoppers.
- · Human handoff for staff requests.
- · Lead emails for captured contacts.
Business
- · 1,500 shopper messages monthly.
- · 4 hour onboarding call included.
- · Advanced shopper session insights.
- · Chat support within 24 hours.
- · Custom rules for store policies.
- · Full analytics dashboard included.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI Manager integrates an intelligent assistant directly into your storefront to guide the customer journey. The app uses your existing product catalog to provide accurate recommendations and highlight current promotions to shoppers in real time. By resolving common questions regarding inventory and store policies immediately, the AI helps decrease the number of manual support tickets created by your customers.
Equip Shopify store with an AI sales assistant. Once set up, it automatically learns your product catalog and brand knowledge, then handles customer questions, recommends products, and resolves support requests without any manual effort. Merchants can customize the assistant's name, persona, and response style to match their brand. Store data stays in sync automatically on a schedule you control.
- 24/7 AI Assistance for your store. Ask AI about the store.
- Automated Product Recommendations. Help shoppers discover relevant items easily
- Customizable Widget Tailor the appearance and behavior of the AI assitant
- Real-Time Deal Promotion AI Manager proactively surfaces your offers
- Answers customer questions instantly using your product and brand knowledge.
- Customizable assistant name, persona, and response style to match your brand.
- Keeps your assistant up to date with scheduled automatic data syncs.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AIM |  Express Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AIM | Express Agent |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AIM | Express Agent |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month(ahead) | $99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | AIM | Express Agent |
|---|---|---|
| Shopify category rank | #1009 | #783(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 13, 2026 | May 26, 2026 |
| Languages | 1 | 1 |
| Developer | Codepulx | AICG |
FAQ
AIM and Express Agent: common questions
- Is AIM or Express Agent cheaper?
- Both list a free plan. Paid plans start at $12/month for AIM and $99/month for Express Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AIM lists 8 the others don’t mention, such as Chat buttons, Discounts, Multi-language, Order updates. Express Agent lists 2 the others don’t mention, such as Cross-sell, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.