AiChat ‑ AI‑Powered Web Chat vs ShopAI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 12, 2026 for AiChat, Oct 14, 2026 for ShopAI Assistant.
The short answer
- Both list a free plan. Paid plans start at $37/month for AiChat and $9/month for ShopAI Assistant.
- AiChat lists 10 features ShopAI Assistant’s listing doesn’t mention, including Cart recovery, Customer insights, Discounts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Solo
- · Team
Team
Free
- · 100 AI messages/month
- · Add to cart & checkout in chat
- · Basic analytics
- · Multi-language support
- · Product search & variant selection
- · Real-time inventory tracking
Starter
- · 500 AI messages/month
- · All free features included
- · Live chat support
- · Order tracking in chat
- · Up to 20 FAQs
- · Up to 500 products
Growth
- · 2,000 AI messages/month
- · All starter features included
- · Lead generation support
- · Smart reorder suggestions
- · Up to 1,000 products
- · Up to 50 FAQs
Pro
- · 5,000 AI messages/month
- · AI-driven rules and workflows
- · Advanced AI conversations
- · All growth features included
- · Priority support
- · Trigger-based automations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn your Shopify store visitors into customers with an AI chatbot that understands complex product questions and recommends the perfect variants instantly. Every "Do you have this in my size?" is a sales opportunity. AiChat adds an intelligent chat widget to your Shopify store that connects directly to your product catalog, including complex variants like sizes, colors, and styles.
ShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.
- AI Product Recommendations, Variant-Aware AI Setup and In-Chat Product Carousels
- Real-Time Inventory Sync
- Add to Cart & Buy Now, Order Tracking & Proactive Updates
- Natural product search using customer-friendly chat
- Easily select size, color, and variants in chat
- Send pre-filled Shopify checkout links instantly
- Add or remove products from cart through chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ShopAI Assistant | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAI Assistant | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ShopAI Assistant | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $37/month | $9/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | ShopAI Assistant | |
|---|---|---|
| Shopify category rank | Not enough data | #468 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 12, 2026 | Jul 24, 2025 |
| Languages | 1 | 1 |
| Developer | AiChat Pte Ltd | Webewox |
FAQ
AiChat and ShopAI Assistant: common questions
- Is AiChat or ShopAI Assistant cheaper?
- Both list a free plan. Paid plans start at $37/month for AiChat and $9/month for ShopAI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AiChat lists 10 the others don’t mention, such as Cart recovery, Customer insights, Discounts, Emojis and stickers. ShopAI Assistant lists 3 the others don’t mention, such as Chat buttons, Multi-language, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 12, 2026 for AiChat, Oct 14, 2026 for ShopAI Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 12, 2026 for AiChat, Oct 14, 2026 for ShopAI Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.