AiChat ‑ AI‑Powered Web Chat vs Biz‑Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 12, 2026 for AiChat, Oct 13, 2026 for Biz‑Chatbot.

The short answer

  • Only AiChat lists a free plan. Paid plans start at $37/month for AiChat and $59/month for Biz‑Chatbot.
  • AiChat lists 10 features Biz‑Chatbot’s listing doesn’t mention, including Chat window, Color and font, Customer insights.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
  • Spanish
  • French
  • Italian
  • +6 more
Launched
Nov 12, 2026
May 20, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $149/month
From $59 to $299/month
Plans
FreeFree
Solo$37/month
  • · Team
Team$149/month
Basic$59/month
14-day free trial
  • · 1 AI-powered chatbot — paste one line to
  • · Answers customer questions from PDF
  • · Lead capture — name and email saved
  • · Up to 45,000 AI tokens per month
PRO$179/month
14-day free trial
  • · Abandoned cart recovery
  • · Conversation intelligence report
  • · Inventory awareness
  • · Order tracking — looks up orders
  • · Replies in any language — auto-detects
  • · Up to 2 bots across your stores
Business$299/month
14-day free trial
  • · Export reports as PDF
  • · Full reports suite
  • · Integration dashboard
  • · Post-purchase upsell
  • · Team inbox
  • · Unlimited automations
Coverage
16 of 19 features84%
9 of 19 features47%
Unique strengths
  • Chat window
  • Color and font
  • Customer insights
  • Discounts
  • +6 more
  • Chat buttons
  • Multi-language
  • Welcome messages
Chat
84%16/19
47%9/19
Automated responses
100%9/9
44%4/9
Customization
60%3/5
40%2/5
Real-time messaging
80%4/5
60%3/5
1063onlybothonly
AiChatBiz‑Chatbot19 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Turn your Shopify store visitors into customers with an AI chatbot that understands complex product questions and recommends the perfect variants instantly. Every "Do you have this in my size?" is a sales opportunity. AiChat adds an intelligent chat widget to your Shopify store that connects directly to your product catalog, including complex variants like sizes, colors, and styles.

Biz Chatbot helps Shopify stores answer shopper questions instantly and guide them to suitable products based on store inventory. It acts as a real-time sales assistant that understands customer intent and presents relevant items from the catalog. This helps shoppers make decisions faster, reduces repetitive support, and keeps product discovery inside the store.

Key points
  • AI Product Recommendations, Variant-Aware AI Setup and In-Chat Product Carousels
  • Real-Time Inventory Sync
  • Add to Cart & Buy Now, Order Tracking & Proactive Updates
  • AI Product Recommendations – Suggests the appropriate products instantly
  • Inventory-Aware Responses – Only recommends in-stock products
  • Multi-Language Chat – Responds to customers in multiple languages
  • Real-Time Sales Assistant – Answers questions and guides buyers
Screenshots
Make Every Customer Chat More Personal
Support Customers 24/7: Help shoppers get answers anytimeBuilt for eCommerce: Browse, buy, track, inside any chat.Convert Conversations Into Sales
Chatbot answers in multiple languages and recommends products
Inbox view showing conversations and cart activity trackingAI dashboard showing revenue, conversations, and insightsDark dashboard showing chatbot analytics and performance metrics

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAiChatBiz‑Chatbot
Detected storesNot publishedNot published
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAiChatBiz‑Chatbot
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAiChatBiz‑Chatbot
Free planYesNot listed
Lowest paid monthly plan$37/month(ahead)$59/month
Longest free trialNot listed14 days
Plans listed33

Listing

MeasureAiChatBiz‑Chatbot
Shopify category rankNot enough data#933in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 12, 2026May 20, 2026
Languages1English10English, Spanish, French
DeveloperAiChat Pte LtdGAMC UNCHAINED

FAQ

AiChat and Biz‑Chatbot: common questions

Is AiChat or Biz‑Chatbot cheaper?
Only AiChat lists a free plan. Paid plans start at $37/month for AiChat and $59/month for Biz‑Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
AiChat lists 10 the others don’t mention, such as Chat window, Color and font, Customer insights, Discounts. Biz‑Chatbot lists 3 the others don’t mention, such as Chat buttons, Multi-language, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 12, 2026 for AiChat, Oct 13, 2026 for Biz‑Chatbot; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 12, 2026 for AiChat, Oct 13, 2026 for Biz‑Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.