AI Support Chatbot & Whatsapp vs ChatRos AI Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for AI Support Chatbot & Whatsapp, Nov 6, 2026 for ChatRos AI Support Agent.
The short answer
- Both list a free plan. Paid plans start at $39/month for AI Support Chatbot & Whatsapp and $20/month for ChatRos AI Support Agent.
- AI Support Chatbot & Whatsapp lists 16 features ChatRos AI Support Agent’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 Chatbot
- · 250 Message Credit
- · 500k Characters
- · AI Actions
- · Basic Analytics
- · Contacts
Basic
- · 1 Chatbot
- · 4.000 Message Credit
- · 5M Characters
- · AI Actions
- · Basic Analytics
- · Contacts
Pro
- · 10.000 Message Credit
- · 10M Characters
- · 2 Chatbots
- · AI Actions
- · Basic Analytics
- · Contacts
Advanced
- · 10M Characters
- · 15.000 Message Credit
- · 3 Seats
- · 5 Chatbots
- · AI Boost & Q/A Generation
- · API Access
FREE
Basic
Pro
Enterprise
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLiveChatAI: AI Agent Chatbot & Live Chat with WhatsApp help you handle customer queries quickly and efficiently. Trained automatically with your store data, it provides reliable answers about orders, shipping, and products. Customers can easily switch from AI to live chat or WhatsApp when human support is needed. Smart AI Actions go beyond replies-> checking orders, guiding purchases, and more!
ChatRos connects your Shopify store to your AI support agent so it answers customer questions using live store data. The agent finds products, checks order status, and shares tracking across your website chat widget, WhatsApp, Messenger, Instagram, and more. It uses read-only access to your products and orders.
- AI Agent helps resolve most customer queries in real time.
- Hybrid AI Chatbot + Live Chat + WhatsApp for seamless support.
- AI Actions that act — book meetings, process orders, and more.
- Personalized support powered by customer data and insights.
- Live product lookup that finds items from your store in real time
- Instant order status and tracking from an order number and email
- Replies on your website, WhatsApp, Messenger, Instagram, and more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI Support Chatbot & Whatsapp | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI Support Chatbot & Whatsapp | |
|---|---|---|
| App Store rating | 3.0 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI Support Chatbot & Whatsapp | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $20/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | AI Support Chatbot & Whatsapp | |
|---|---|---|
| Shopify category rank | #339 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 25, 2025 | Nov 5, 2026 |
| Languages | 1 | 1 |
| Developer | Popupsmart | Ashraful Islam |
FAQ
AI Support Chatbot & Whatsapp and ChatRos AI Support Agent: common questions
- Is AI Support Chatbot & Whatsapp or ChatRos AI Support Agent cheaper?
- Both list a free plan. Paid plans start at $39/month for AI Support Chatbot & Whatsapp and $20/month for ChatRos AI Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AI Support Chatbot & Whatsapp lists 16 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat buttons. ChatRos AI Support Agent lists 1 the others don’t mention, such as FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for AI Support Chatbot & Whatsapp, Nov 6, 2026 for ChatRos AI Support Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for AI Support Chatbot & Whatsapp, Nov 6, 2026 for ChatRos AI Support Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.