Patrol: AI Sales Agent vs ShopPal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Patrol, Oct 22, 2026 for ShopPal.
The short answer
- Only ShopPal lists a free plan. Paid plans start at $34/month for Patrol and $29/month for ShopPal.
- Patrol lists 8 features ShopPal’s listing doesn’t mention, including Agent analytics, Chat assignment, Chat buttons.
Head to head
Starter
- · 200 credits included each month
- · Entry-level stores
- · Free plan: 100 conversations/month
Growth
- · 800 credits included each month
- · Free plan: 100 conversations/month
- · Mid-market stores
Professional
- · 2,500 credits included each month
- · Established stores
- · Free plan: 100 conversations/month
Enterprise
- · 8,000 credits included each month
- · Free plan: 100 conversations/month
- · High-volume stores
Free
- · Add products to cart directly via chat
- · Conversational product recommendations
- · Email Support
- · Insights on checkout behavior
- · Shopify Storefront integration
- · Up to 100 products to import
Starter
- · Add products to cart directly via chat
- · Conversational product recommendations
- · Email Support
- · Insights on checkout behavior
- · Shopify Storefront integration
- · Up to 3000 messages per month
Growth
- · Add products to cart directly via chat
- · Conversational product recommendations
- · Email Support
- · Insights on checkout behavior
- · Shopify Storefront integration
- · Up to 2000 products to import
Pro
- · Add products to cart directly via chat
- · Conversational product recommendations
- · Email Support
- · Insights on checkout behavior
- · Shopify Storefront integration
- · Up to 25000 messages per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePatrol is an AI shopping assistant for your Shopify storefront. It helps shoppers discover products from your live catalog, answers product and policy questions, and can add items to cart and start checkout without leaving chat. Merchants get a theme-matched widget, clear AI disclosure for shoppers, conversation insights, and a free plan with 100 conversations every month.
ShopPal enables conversational product discovery directly on a storefront. Customers can ask questions in natural language, receive relevant product recommendations, and add items to their cart without leaving the chat. The app provides merchants with analytics on cart activity, product interactions, and checkout behavior, helping them understand customer preferences and optimize sales strategies.
- AI product recommendations from live catalog data.
- AI Agent able to add to cart and redirect buyers to checkout in one click.
- Instant storefront Q&A for shoppers.
- Conversational product recommendations
- Embedded checkout guidance
- Easy setup with responsive storefront chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Patrol |  ShopPal |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Patrol | ShopPal |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Patrol and ShopPal: common questions
- Is Patrol or ShopPal cheaper?
- Only ShopPal lists a free plan. Paid plans start at $34/month for Patrol and $29/month for ShopPal. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Patrol lists 8 the others don’t mention, such as Agent analytics, Chat assignment, Chat buttons, Chat flows. ShopPal lists 2 the others don’t mention, such as Agent avatar, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Patrol, Oct 22, 2026 for ShopPal; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Patrol, Oct 22, 2026 for ShopPal. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.