AI Chat Assistant by Maxify vs TensorChat: AI Search & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only TensorChat lists a free plan. Paid plans start at $5/month for AI Chat Assistant by Maxify and $8.99/month for TensorChat.
- AI Chat Assistant by Maxify lists 6 features TensorChat’s listing doesn’t mention, including Chat window, Greetings, Order updates.
Head to head
Starter
- · 50 credit per month
- · Usage-based credits available
- · ~1 credit per 5 AI chats
Basic
- · 200 credit per month
- · Usage-based credits available
- · ~1 credit per 5 AI chats
Pro
- · 500 credit per month
- · Usage-based credits available
- · ~1 credit per 5 AI chats
Business
- · 1,000 credit per month
- · Usage-based credits available
- · ~1 credit per 5 AI chats
Free
- · 500 Messages/Month
- · Add-to-Cart in Chat
- · All Features Included
- · Chat and Cart Activity Analytics
- · FAQ & Policy Answers
- · Unlimited Products
Starter
- · 5,000 Messages/Month Included
- · Direct Priority Support
- · Overage Available
- · Unlimited Products
Pro
- · 15,000 Messages/Month included
- · Lowest Overage Rate
- · Priority Feature Requests
- · Unlimited Products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMaxify AI Chat answers store questions, recommends products, and guides shoppers from discovery to checkout. It supports voice messages, cart updates, cross-sell prompts, chat summaries, and email capture when a request needs follow-up. Get 5 FREE credits to try the app
TensorChat turns shopper questions into product searches and cart actions. It uses your catalog and store content to help shoppers narrow their choices, compare listed details, and select variants. Offer it as a chat bubble, side drawer, or full-page shopping assistant. Customize its appearance and instructions, review conversations, and collect support requests by email.
- AI answers questions and handles store tasks
- Voice assistant for hands-free interaction
- Smart product recommendations and cross-sell
- Cart updates, order management, and refunds
- Smart product search with visual results and instant add-to-cart buttons.
- Instantly answers customer FAQs about shipping, returns, and store policies.
- Proactively suggests complementary items alongside main product recommendations.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI Chat Assistant by Maxify |  TensorChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI Chat Assistant by Maxify | TensorChat |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI Chat Assistant by Maxify | TensorChat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $8.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | AI Chat Assistant by Maxify | TensorChat |
|---|---|---|
| Shopify category rank | #570(ahead) | #736 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | May 8, 2026 |
| Languages | 1 | 1 |
| Developer | 3oDesign | TensorBasis |
FAQ
AI Chat Assistant by Maxify and TensorChat: common questions
- Is AI Chat Assistant by Maxify or TensorChat cheaper?
- Only TensorChat lists a free plan. Paid plans start at $5/month for AI Chat Assistant by Maxify and $8.99/month for TensorChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AI Chat Assistant by Maxify lists 6 the others don’t mention, such as Chat window, Greetings, Order updates, Quick replies. TensorChat lists 6 the others don’t mention, such as Agent avatar, Behavior tracking, Chat flows, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.