AI FAQ ‑ Actually Asked vs Diaglee: AI FAQ & Answers
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 15, 2026 for AI FAQ, Nov 10, 2026 for Diaglee.
The short answer
- Both list a free plan. Paid plans start at $12/month for AI FAQ and $9/month for Diaglee.
- AI FAQ lists 4 features Diaglee’s listing doesn’t mention, including Accordions, AI generation, FAQ page.
Head to head
Free
- · 1 site: your store
- · 2 pinned entries
- · 3 PDF or Word files per site
- · 50 AI answers a month
- · 50 pages read per site
- · Unlimited teammates
Starter
- · 50 PDF or Word files per site
- · 500 AI answers a month
- · FAQ groups and a full FAQ page
- · Full weekly gap report
- · Pin all but one entry
- · Up to 150 pages read per site
Growth
- · 1,500 AI answers a month
- · 300 pages read per site
- · Different FAQs on different pages
- · Different FAQs on different products
- · Everything in Starter, plus:
- · Your store and 4 more websites
Premium
- · 4,000 AI answers a month
- · 500 pages read per site
- · Everything in Growth, plus:
- · Your store and unlimited websites
Free
- · 100 AI questions per month
- · Ask anything pauses at the limit
- · Dashboard: views, opens, AI usage
- · FAQ block for product and theme pages
- · Unlimited FAQ views
Pro
- · 500 AI questions per month included
- · Capped at $50 per month
- · Everything in Free
- · Then $0.08 per AI question
Growth
- · 2,000 AI questions per month included
- · Capped at $100 per month
- · Everything in Free
- · Then $0.05 per AI question
Scale
- · 10,000 AI questions per month included
- · Capped at $250 per month
- · Everything in Free
- · Then $0.03 per AI question
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureActually Asked adds a FAQ block to your theme, rendered as HTML on your store. Shoppers ask their own question under it, or highlight a sentence on any page and ask about it. Answers come only from your products, policies and pages. Questions asked often join the FAQ; you pin, edit or remove any entry, and your edits are never overwritten.
Shoppers get instant, real-time answers on the product page from your own FAQ. Diaglee adds a FAQ block that matches your theme's fonts and colors. Write questions and answers in the Shopify admin, tag them to products, or group them into FAQ lists. Product pages show that product's questions automatically. An optional Ask anything box lets shoppers type their own question.
- Shoppers ask in their own words and get answers from your store's content
- Highlight any sentence on a page to ask about it
- Questions asked often join your FAQ; pinned and edited entries stay as you set
- A FAQ block for any page, placed and styled in your theme editor
- Instant AI answers on product pages
- Write Q&As once, group them into FAQ lists, and place them anywhere in your them
- Ask anything box answers from your FAQs, product details, and store policies
- Answers follow the storefront language; off-topic questions are declined
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI FAQ | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI FAQ | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
AI FAQ and Diaglee: common questions
- Is AI FAQ or Diaglee cheaper?
- Both list a free plan. Paid plans start at $12/month for AI FAQ and $9/month for Diaglee. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AI FAQ lists 4 the others don’t mention, such as Accordions, AI generation, FAQ page, Markdown. Diaglee lists 3 the others don’t mention, such as Multi-language, Product page, Translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 15, 2026 for AI FAQ, Nov 10, 2026 for Diaglee; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 15, 2026 for AI FAQ, Nov 10, 2026 for Diaglee. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.