AI CHAT SUPPORT vs Ravvio: AI Customer Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for AI CHAT SUPPORT, Oct 14, 2026 for Ravvio.
The short answer
- Both list a free plan. Paid plans start at $19/month for AI CHAT SUPPORT and $20/month for Ravvio.
- Ravvio lists 6 features AI CHAT SUPPORT’s listing doesn’t mention, including Agent avatar, Behavior tracking, Chat buttons.
Head to head
Free
- · 20K Tokens for free trial
- · Try before you buy
Basic Plan
- · 3Lac Tokens per month
- · Email support
- · For small business having few requests
Starter
- · 1.5M tokens per month
- · Basic analytics
- · Email support
- · Perfect for small business for starting
Pro Plan
- · 10M tokens/month
- · API access
- · for Growing Businesses with higher needs
Free Plan
- · 100 AI messages
- · Basic AI chatbot
- · Limited customization
Pro Monthly
- · 20,000 AI messages
- · Advanced AI chatbot
- · Analytics
- · Full customization
Pro Yearly
- · 25% savings
- · 40,000 messages reset monthly
- · Advanced AI chatbot
- · Analytics
- · Full customization
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI Chat Support helps merchants automate customer service with an intelligent, privacy-first chat assistant. It instantly answers questions about products, orders, and policies, reducing response time and support workload. The app runs 24/7, learns from your store data, and requires minimal permissions. Merchants save time, improve customer satisfaction, and conversion of more visitors through accurate responses.
Ravvio AI solves the challenge of providing scalable, intelligent customer support without hiring large teams. The app connects directly to your Shopify store to access real-time product information, order details, and customer data, enabling your AI assistant to answer questions accurately and contextually. Merchants benefit from reduced support ticket volume as common questions are handled automatically.
- Automated AI chat replies for customer questions 24/7
- Instant answers for products, orders, and store policies
- Improves customer satisfaction and reduces support workload
- AI chatbot trained on your store data for intelligent customer support
- Allows easy editing of bot knowledge, products, or announcements anytime
- Customizable chatbot personality and branding to match your store identity
- Automatic lead capture with email collection and demo booking capabilities
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI CHAT SUPPORT |  Ravvio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI CHAT SUPPORT | Ravvio |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI CHAT SUPPORT | Ravvio |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $20/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | AI CHAT SUPPORT | Ravvio |
|---|---|---|
| Shopify category rank | #1005 | #979(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 4, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | AI Chat Support | Ravvio |
FAQ
AI CHAT SUPPORT and Ravvio: common questions
- Is AI CHAT SUPPORT or Ravvio cheaper?
- Both list a free plan. Paid plans start at $19/month for AI CHAT SUPPORT and $20/month for Ravvio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AI CHAT SUPPORT lists 2 the others don’t mention, such as Discounts, Live chat. Ravvio lists 6 the others don’t mention, such as Agent avatar, Behavior tracking, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for AI CHAT SUPPORT, Oct 14, 2026 for Ravvio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for AI CHAT SUPPORT, Oct 14, 2026 for Ravvio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.