AI CHAT SUPPORT vs LumiTalk AI Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for AI CHAT SUPPORT, Oct 13, 2026 for LumiTalk AI Support.
The short answer
- Both list a free plan. Paid plans start at $19/month for AI CHAT SUPPORT and $29/month for LumiTalk AI Support.
- LumiTalk AI Support lists 5 features AI CHAT SUPPORT’s listing doesn’t mention, including Chat buttons, Customer insights, Review requests.
Head to head
Free
- · 20K Tokens for free trial
- · Try before you buy
Basic Plan
- · 3Lac Tokens per month
- · Email support
- · For small business having few requests
Starter
- · 1.5M tokens per month
- · Basic analytics
- · Email support
- · Perfect for small business for starting
Pro Plan
- · 10M tokens/month
- · API access
- · for Growing Businesses with higher needs
Free-Chat
- · AI-Powered Responses
- · Support level : Email support
Lumi AI Chat
- · AI-Powered Responses
- · API rate limit : 1000/hour
- · Analytics Dashboard
- · Data retention : Default
- · Storage: 10 GB
- · Support level : Email support
Professional Chat
- · Advanced automation for scaling stores
- · Manage Draft Orders
- · Manage Returns
- · View Draft Orders
- · View Fulfillment Services
- · View Store Locations
Enterprise Chat
- · Full-featured solution for large operati
- · Manage Draft Orders
- · Manage Returns
- · View Draft Orders
- · View Fulfillment Services
- · View Store Locations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI Chat Support helps merchants automate customer service with an intelligent, privacy-first chat assistant. It instantly answers questions about products, orders, and policies, reducing response time and support workload. The app runs 24/7, learns from your store data, and requires minimal permissions. Merchants save time, improve customer satisfaction, and conversion of more visitors through accurate responses.
LumiTalk helps merchants manage customer inquiries directly within Shopify. The app uses AI to respond to common customer questions based on store data like orders, shipping, and products. It reduces support workload by handling routine queries inside the admin interface. No need for external tools or manual copy-pasting—merchants can manage everything in one place.
- Automated AI chat replies for customer questions 24/7
- Instant answers for products, orders, and store policies
- Improves customer satisfaction and reduces support workload
- AI voice answers customer questions using real store data
- Works inside Shopify admin—no separate login or tools needed
- Reduces support workload by handling common inquiries instantly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI CHAT SUPPORT |  LumiTalk AI Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI CHAT SUPPORT | LumiTalk AI Support |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI CHAT SUPPORT | LumiTalk AI Support |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $29/month |
| Longest free trial | Not listed | 30 days |
| Plans listed | 4 | 4 |
Listing
| Measure | AI CHAT SUPPORT | LumiTalk AI Support |
|---|---|---|
| Shopify category rank | #1005 | #805(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 4, 2026 | Jun 8, 2026 |
| Languages | 1 | 2 |
| Developer | AI Chat Support | Luminous Tec |
FAQ
AI CHAT SUPPORT and LumiTalk AI Support: common questions
- Is AI CHAT SUPPORT or LumiTalk AI Support cheaper?
- Both list a free plan. Paid plans start at $19/month for AI CHAT SUPPORT and $29/month for LumiTalk AI Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AI CHAT SUPPORT lists 3 the others don’t mention, such as Color and font, Greetings, Welcome messages. LumiTalk AI Support lists 5 the others don’t mention, such as Chat buttons, Customer insights, Review requests, Shipping alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for AI CHAT SUPPORT, Oct 13, 2026 for LumiTalk AI Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for AI CHAT SUPPORT, Oct 13, 2026 for LumiTalk AI Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.