AI Chat Bot vs SmartBot: Leading AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for AI Chat Bot, Nov 9, 2026 for SmartBot.
The short answer
- Both list a free plan. Paid plans start at $19/month for AI Chat Bot and $30/month for SmartBot.
- SmartBot lists 19 features AI Chat Bot’s listing doesn’t mention, including Agent avatar, AI chatbots, AI recommendations.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · AI replies / monthly 200
- · Conversations / monthly 50
- · FAQs 10
Standard
- · AI replies / monthly 5,000
- · Analytics Basic
- · Automation Basic (up to 10 rules)
- · Conversations / monthly 1,000
- · FAQs Unlimited
Advanced
- · AI replies / monthly 5,000
- · Analytics Advanced
- · Automation Advanced (up to 50 rules)
- · Conversations / monthly 1,000
- · FAQs Unlimited
Free
- · 300 AI chats (lifetime)
- · 7-day Growth trial included
- · Supports up to 50 products
Starter
- · Custom knowledge base
- · Learns FAQs & Policies
- · Supports up to 500 products
- · Unlimited AI chats
- · WhatsApp live agent handoff
Growth
- · AI email reply & Product highlights
- · Learns from Blogs & Files
- · Real-time sales pop-ups
- · Smart AI sales follow-up
- · Supports up to 3,000 products
Pro
- · AI-optimized product data
- · Advanced AI chat automation
- · High concurrency support
- · Priority customer support
- · Superior AI performance
- · Support headless storefronts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI Chat Bot helps merchants convert visitors into buyers with intelligent, real-time conversations. It recommends products based on customer queries, budget, and store data while displaying images, prices, and direct purchase links inside chat. Customers can add items to cart or clear it instantly using chat commands.
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.
- Suggests relevant products based on customer queries in real time.
- Add to cart or clear cart instantly through simple chat commands.
- Shows products within user-defined price ranges automatically.
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI Chat Bot |  SmartBot |
|---|---|---|
| Detected stores | Not published | 1,365 |
| Net store change, 28 days | 0 | −3 |
| Stores added, 28 days | Not enough data | 15 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | AI Chat Bot | SmartBot |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 457 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | 2% |
Pricing
| Measure | AI Chat Bot | SmartBot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $30/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | AI Chat Bot | SmartBot |
|---|---|---|
| Shopify category rank | #36 | #13 |
| Shopify App Charts | #2 on Pricing moves in Selling in person - Other | #20 in Chat |
| Built for Shopify | No | Yes |
| Launched | Apr 30, 2026 | Aug 1, 2023 |
| Languages | 1 | 11 |
| Developer | OrangeMantra | BestChat |
FAQ
AI Chat Bot and SmartBot: common questions
- Is AI Chat Bot or SmartBot cheaper?
- Both list a free plan. Paid plans start at $19/month for AI Chat Bot and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SmartBot lists 19 the others don’t mention, such as Agent avatar, AI chatbots, AI recommendations, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for AI Chat Bot, Nov 9, 2026 for SmartBot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for AI Chat Bot, Nov 9, 2026 for SmartBot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.