AI Chat Assistant EWA vs Chatty AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 19, 2026 for AI Chat Assistant EWA, Nov 10, 2026 for Chatty AI Chatbot & Live Chat.
The short answer
- Only Chatty AI Chatbot & Live Chat lists a free plan.
- Chatty AI Chatbot & Live Chat lists 34 features AI Chat Assistant EWA’s listing doesn’t mention, including Accordions, Agent analytics, Agent avatar.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations/ month
- · AI answers FAQs & recommends products
- · AI trained up to 200 products
- · After-hours auto reply + saved replies
- · Email connect
- · Unlimited human conversation
Basic
- · 100 AI conversations/ month
- · 12-month chat history
- · 5 members
- · AI order tracking
- · Basic analytics
- · Multi-channel inbox
Pro
- · 500 AI conversations /month
- · AI Shopping assistant
- · AI reply on socials
- · Advanced analytics
- · Auto-recover abandoned carts
- · Pro AI model - smarter & higher accuracy
Plus
- · 1000 AI conversations /month
- · AI Shopping assistant
- · AI analytics consultant
- · API & MCP access
- · Pro AI model higher accuracy
- · Train AI with up to 20,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEWA revolutionises customer support for online businesses of all sizes. From small to large e-commerce platforms, EWA learns your content to provide instant, accurate responses 24/7. This AI solution dramatically reduces support costs and staffing requirements while improving customer satisfaction.
No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.
- 24/7 AI-powered customer support
- Learns your provided content
- Multilingual communication
- Handles multiple inquiries at once
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI Chat Assistant EWA | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | 7,916 |
| Net store change, 28 days | 0 | −52 |
| Stores added, 28 days | Not enough data | 78 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | AI Chat Assistant EWA | Chatty AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 1,894 |
| New reviews, 28 days | Not enough data | 14 |
| Reviewers a year or more in | Not enough data | 7% |
Pricing
| Measure | AI Chat Assistant EWA | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $19.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 4 |
Listing
| Measure | AI Chat Assistant EWA | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #672 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | #91 on the Shoplist 100 |
| Built for Shopify | No | Yes |
| Launched | Dec 27, 2024 | Jun 9, 2022 |
| Languages | 1 | 1 |
| Developer | Everest Web Deals LLC | Chatty AI Sales Agent - For live chat & helpdesk |
FAQ
AI Chat Assistant EWA and Chatty AI Chatbot & Live Chat: common questions
- Is AI Chat Assistant EWA or Chatty AI Chatbot & Live Chat cheaper?
- Only Chatty AI Chatbot & Live Chat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatty AI Chatbot & Live Chat lists 34 the others don’t mention, such as Accordions, Agent analytics, Agent avatar, AI generation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 19, 2026 for AI Chat Assistant EWA, Nov 10, 2026 for Chatty AI Chatbot & Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 19, 2026 for AI Chat Assistant EWA, Nov 10, 2026 for Chatty AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.