AI Calling ‑ Mailablity vs Ringly ‑ AI Phone Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for AI Calling, Oct 14, 2026 for Ringly.
The short answer
- Only Ringly lists a free plan. Paid plans start at $29/month for AI Calling and $99/month for Ringly.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter Plan
Scaling Plan
Merchant Plan
Start free
- · Pay $0 until Seth handles real calls
- · Set up Seth for free
Pay as you go
- · 50 phone conversations included
- · Not happy in 30 days? $99 back
- · Resolves all call types for ecommerce
- · Set a monthly spend limit
- · Seth handles your support calls 24/7
- · Spam, hang-ups and wrong numbers free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMailability lets merchants handle inbound customer calls using a human or AI agent with real-time access to Shopify order, inventory, and product data. The app provides a single place to answer customer questions while maintaining the brand’s defined tone of voice across conversations.
Seth, the AI phone agent answers your store's calls 24/7. It tracks orders, handles returns, subscriptions updates, product advice, inventory and policy calls. When it knows it cannot help, it escalates to your team. It knows the caller and their orders before it picks up. Trained on your site, docs and product catalog, it speaks 40+ languages in the voice and accent you pick. The AI Coach sets it up with you.
- Handle inbound calls with AI or human agents, with real-time status tracking
- Answer calls with on-line access to customer, order, product, and inventory data
- Configure AI and human agents to your brand’s tone and communication rules
- Get an AI phone agent that runs support 24/7
- Answers all questions & looks up order tracking
- Transfers only complex issues to humans
- Listen back recordings & see AI call insights
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI Calling |  Ringly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI Calling | Ringly |
|---|---|---|
| App Store rating | Not published | 4.6 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI Calling | Ringly |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $29/month(ahead) | $99/month |
| Longest free trial | 1 days | Not listed |
| Plans listed | 3 | 2 |
Listing
| Measure | AI Calling | Ringly |
|---|---|---|
| Shopify category rank | #129 | #12(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 22, 2026 | Jul 24, 2025 |
| Languages | 1 | 1 |
| Developer | Mailability | Ringly |
FAQ
AI Calling and Ringly: common questions
- Is AI Calling or Ringly cheaper?
- Only Ringly lists a free plan. Paid plans start at $29/month for AI Calling and $99/month for Ringly. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for AI Calling, Oct 14, 2026 for Ringly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for AI Calling, Oct 14, 2026 for Ringly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.