AssistFlow AI Customer Support vs TTMA: AI Phone Receptionist

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for AssistFlow AI Customer Support, Oct 25, 2026 for TTMA.

The short answer

  • Paid plans start at $39/month for AssistFlow AI Customer Support and $29/month for TTMA.
  • AssistFlow AI Customer Support lists 11 features TTMA’s listing doesn’t mention, including AI summaries, Analytics, Chatbot.

Head to head

App Store reviews

AssistFlow AI Customer Support: —
TTMA: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
  • Order tracking
Languages
  • English
  • English
Launched
Dec 1, 2025
Jul 15, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $39 to $1,499/month
From $29 to $199/month
Plans
All in One AI$39/month
14-day free trial
  • · Auto-Sync with Your Database
  • · One-Click Store Integration
  • · Premium AI Widget Design
  • · Real-Time Product Knowl. No Hallucinatio
  • · Unified Omni Inbox
  • · Voice AI & Chat AI in 150+ Language
Professional$199/month
14-day free trial
  • · AI greets customers by name
  • · Facebook DM & comments AI
  • · Instagram DM & comments AI
  • · Priority support + custom AI prompt
  • · Real-time order sync & tracking
  • · SMS & Email automation
Premium$1,499/month
  • · + Kiosk AI + MetaHuman AI Employee
  • · AI greets customers by name
  • · MetaHuman AI Employee Holobox
  • · No-code setup & instant activation
  • · Real-time order sync & tracking
  • · SLA & advanced support
Starter$29/month
7-day free trial
  • · 24/7 answering, no overage charges
  • · Free for 7 days, then $29 a month
  • · Includes 120 call minutes a month
  • · Live order status while they wait
  • · Never edits, cancels or refunds orders
  • · Review calls and recordings
Basic$79/month
7-day free trial
  • · 24/7 answering, no overage charges
  • · Free for 7 days, then $79 a month
  • · Includes 350 call minutes a month
  • · Live order status while they wait
  • · Never edits, cancels or refunds orders
  • · Review calls and recordings
Pro$199/month
7-day free trial
  • · 24/7 answering, no overage charges
  • · Free for 7 days, then $199 a month
  • · Includes 1,000 call minutes a month
  • · Live order status while they wait
  • · Never edits, cancels or refunds orders
  • · Review calls and recordings
Coverage
14 of 17 features82%
6 of 17 features35%
Unique strengths
  • AI summaries
  • Analytics
  • Chatbot
  • Contact form
  • +7 more
  • Order lookup page
  • Real-time tracking
  • Self-service
Helpdesk
93%14/15
27%4/15
Channels
89%8/9
22%2/9
Workflow automation
100%6/6
33%2/6
Order tracking
0%0/2
100%2/2
Tracking
0%0/2
100%2/2
1133onlybothonly
AssistFlow AI Customer SupportTTMA17 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

AssistFlow gives your store an AI customer support employee that can answer questions about products, orders, and your business. Customers can interact through chat or voice, while conversations from your support channels can be managed from one inbox. AssistFlow can connect store data with AI responses, automate common support tasks, and help your team handle conversations more efficiently.

Missed calls cost sales. Your AI receptionist answers your store's phone 24/7. It checks the order number plus the email or phone on the order, then reads back live status and tracking, so "Where is my order?" (WISMO) calls are handled for you. It answers shipping, returns and store questions from your policies and takes a message when a person is needed.

Key points
  • AI Call Center Integration Automatically answers customer calls using Shopify
  • Automated Ticket Creation Converts calls into support tickets.
  • Real-Time Order Lookup Fetches order information from Shopify API during calls
  • 24/7 order-status answering with live tracking read-back
  • Caller verification before any order detail is shared
  • Returns, shipping and FAQ handling, plus a dedicated phone number
Screenshots
Connect Store
Voice AI agentListen Calls
Manage a 24/7 AI receptionist for every store, in one place
Connects to Shopify to read live orders, plus more integrationsSet the assistant's greeting, voice, language and call modeLive dashboard: every call answered, with status, usage and call

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAssistFlow AI Customer SupportTTMA
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAssistFlow AI Customer SupportTTMA
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAssistFlow AI Customer SupportTTMA
Free planNot listedNot listed
Lowest paid monthly plan$39/month$29/month(ahead)
Longest free trial14 days7 days
Plans listed33

Listing

MeasureAssistFlow AI Customer SupportTTMA
Shopify category rank#182in Helpdesk#96(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedDec 1, 2025Jul 15, 2026
Languages1English1English
DeveloperAssistflow AITalk To My Agent

FAQ

AssistFlow AI Customer Support and TTMA: common questions

Is AssistFlow AI Customer Support or TTMA cheaper?
Paid plans start at $39/month for AssistFlow AI Customer Support and $29/month for TTMA. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
AssistFlow AI Customer Support lists 11 the others don’t mention, such as AI summaries, Analytics, Chatbot, Contact form. TTMA lists 3 the others don’t mention, such as Order lookup page, Real-time tracking, Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for AssistFlow AI Customer Support, Oct 25, 2026 for TTMA; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for AssistFlow AI Customer Support, Oct 25, 2026 for TTMA. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.