AgentZena vs TripodChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $125/month for AgentZena and $14.99/month for TripodChat.
- TripodChat lists 8 features AgentZena’s listing doesn’t mention, including AI summaries, Analytics, Auto-reply.
Head to head
Starter
- · Calls included: 400
- · Cost per call: $0.30
Scale
- · Calls included: 1000
- · Cost per call: $0.25
Pro
- · Calls included: 2000
- · Cost per call: $0.22
Enterprise
- · Calls included: 4800
- · Cost per call: $0.20
Starter
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to your store’s data in real-time to deliver instant answers about products, orders, shipping tracking, refunds and inventory.
Enhance your customer experience with an AI-driven shopping assistant. Using advanced AI, it understands natural language and guides your customers to exactly what they need. Personalize the chatbot to match your brand—customize colors, placement, welcome messages, and window size right from the Shopify theme editor.
- Lightning responses – under few seconds.
- Live Shopify data –products, orders, shipping tracking, refunds and inventory.
- Multi-language – 10+ languages supported automatically.
- Unlimited agents, all features – no seat-based offering, no upsells.
- AI-powered natural language product search
- Real-time product recommendations with images and prices
- Fully customizable appearance (colors, position, size)
- Advanced ticketing and notification systems.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AgentZena |  TripodChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AgentZena | TripodChat |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AgentZena | TripodChat |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $125/month | $14.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | AgentZena | TripodChat |
|---|---|---|
| Shopify category rank | #155(ahead) | #271 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 16, 2025 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | konnectbio, Inc | Tripod Mobile Solutions Inc |
FAQ
AgentZena and TripodChat: common questions
- Is AgentZena or TripodChat cheaper?
- Paid plans start at $125/month for AgentZena and $14.99/month for TripodChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AgentZena lists 2 the others don’t mention, such as Multi-language, Order tracking. TripodChat lists 8 the others don’t mention, such as AI summaries, Analytics, Auto-reply, Customer notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.