AgentZena vs Botvee ‑ Live Chat & AI Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Botvee lists a free plan. Paid plans start at $125/month for AgentZena and $6.99/month for Botvee.
- AgentZena lists 3 features Botvee’s listing doesn’t mention, including FAQs, Help center, Order tracking.
Head to head
Starter
- · Calls included: 400
- · Cost per call: $0.30
Scale
- · Calls included: 1000
- · Cost per call: $0.25
Pro
- · Calls included: 2000
- · Cost per call: $0.22
Enterprise
- · Calls included: 4800
- · Cost per call: $0.20
free
- · 1 AI Agent / 1 Website
- · 20 MB storage
- · 500 credits / month
- · AI-Only Support
- · All Ecommerce features
- · Analytics Dashboard
Starter
- · 1 AI Agent / 1 Website
- · 5,000 credits / month,
- · AI-Based Support
- · All Ecommerce features
- · Analytics Dashboard
- · Lead Collection & Booking
growth
- · 1 Team Member Access
- · 3 AI Agents / 3 Websites
- · 30,000 credits / month,
- · AI + Email Support
- · All Ecommerce features
- · Lead Collection & Booking
pro
- · 150,000 credits / month
- · 3 Team Members Access
- · 5 AI Agents / 5 Websites
- · All Ecommerce features
- · Booking & Lead Generation
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to your store’s data in real-time to deliver instant answers about products, orders, shipping tracking, refunds and inventory.
Botvee adds an AI support agent to your Shopify storefront without requiring theme code changes. Merchants can connect a Botvee AI agent, answer customer questions using their configured knowledge base, capture leads, review conversations, customize the chat window, and transfer conversations to a human support agent when needed.
- Lightning responses – under few seconds.
- Live Shopify data –products, orders, shipping tracking, refunds and inventory.
- Multi-language – 10+ languages supported automatically.
- Unlimited agents, all features – no seat-based offering, no upsells.
- AI-powered customer support with instant responses 24/7
- Train AI Agents using store products, content, and business information
- Manage AI Agent behavior, analytics, and settings from one dashboard
- Answer product and order-related customer questions automatically
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AgentZena |  Botvee |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AgentZena | Botvee |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
AgentZena and Botvee: common questions
- Is AgentZena or Botvee cheaper?
- Only Botvee lists a free plan. Paid plans start at $125/month for AgentZena and $6.99/month for Botvee. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AgentZena lists 3 the others don’t mention, such as FAQs, Help center, Order tracking. Botvee lists 2 the others don’t mention, such as Auto-reply, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.