AE: AI Chatbot Sales & Support vs WhatAI: WhatsApp Shop & AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- On the Shopify App Store: AE 5.0 from 17 reviews and WhatAI 5.0 from 6 reviews.
- Only WhatAI lists a free plan.
- AE lists 13 features WhatAI’s listing doesn’t mention, including Agent analytics, Behavior tracking, Chat assignment.
Head to head
- United States
- India
- United Arab Emirates
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30 AI Messages
- · Unified WhatsApp Inbox
Starter
- · 700 AI Messages
- · Unified WhatsApp Inbox
Growth
- · 2000 AI Messages
- · Unified WhatsApp Inbox
Business
- · 5000 AI Messages
- · Unified WhatsApp Inbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThis AI chatbot handles sales and customer support in one widget. It answers product, shipping, and order questions 24/7, trained on your products, policies, and pages. Shoppers get AI recommendations, comparisons, a gift finder, and add-to-cart in chat. The same assistant runs on WhatsApp with tap-to-buy. Accuracy guardrails keep every answer true to your store data, and a dashboard shows results.
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- AI recommendations, comparisons, gift finder & add-to-cart inside the chat
- WhatsApp assistant: tap-to-buy carousels, order updates, edits & support
- Value dashboard tracks revenue from AI chat & support tickets deflected
- AI chatbot answers FAQs, sizing & order questions 24/7 in 8 languages + voice
- WhatsApp AI: AI learns your products, pages & policies to answer customers 24/7.
- AI-Powered Sales: Recommend & sell products using interactive WhatsApp carousel.
- Customizable Chat Widget: Add a branded WhatsApp button to your storefront.
- Custom Inbox: Send products and discounts directly without manual link copying.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AE |  WhatAI |
|---|---|---|
| Detected stores | 12 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Electronics, Home & Garden | Not published |
| Top store countries | United States, India, United Arab Emirates | Not published |
Reviews
| Measure | AE | WhatAI |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 17(ahead) | 6 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
AE and WhatAI: common questions
- Is AE or WhatAI cheaper?
- Only WhatAI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, AE or WhatAI?
- On the Shopify App Store: AE 5.0 from 17 reviews and WhatAI 5.0 from 6 reviews.
- What features does each app list that the other doesn’t?
- AE lists 13 the others don’t mention, such as Agent analytics, Behavior tracking, Chat assignment, Chat buttons. WhatAI lists 3 the others don’t mention, such as Business hours, Emojis and stickers, Product selection. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.