AE: AI Chatbot Sales & Support vs Emma by Stimhaus
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 11, 2026 for AE, Nov 12, 2026 for Emma by Stimhaus.
The short answer
- AE lists 14 features Emma by Stimhaus’s listing doesn’t mention, including Agent analytics, Behavior tracking, Chat assignment.
Head to head
- United States
- India
- United Arab Emirates
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Light
- · 500 customer messages per month
- · Catalog learned automatically
- · Conversations in your Shopify admin
- · Emma on your store and on WhatsApp
- · Shared Stimhaus WhatsApp number
Pro
- · 2,000 customer messages per month
- · Catalog learned automatically
- · Conversations in your Shopify admin
- · Emma on your store and on WhatsApp
- · More messages to manage Emma (200/day)
- · Your own WhatsApp number
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThis AI chatbot handles sales and customer support in one widget. It answers product, shipping, and order questions 24/7, trained on your products, policies, and pages. Shoppers get AI recommendations, comparisons, a gift finder, and add-to-cart in chat. The same assistant runs on WhatsApp with tap-to-buy. Accuracy guardrails keep every answer true to your store data, and a dashboard shows results.
Emma is an AI assistant for your store. Shoppers ask in a chat bubble on your storefront or on WhatsApp, and Emma answers in their language with your products, prices, sizes and stock, then sends a Buy now link to your checkout. You run Emma from your own WhatsApp: tell her your hours, shipping or today's offer and she uses it right away. You approve Emma before she goes live and can reply to any chat in your admin.
- AI recommendations, comparisons, gift finder & add-to-cart inside the chat
- WhatsApp assistant: tap-to-buy carousels, order updates, edits & support
- Value dashboard tracks revenue from AI chat & support tickets deflected
- AI chatbot answers FAQs, sizing & order questions 24/7 in 8 languages + voice
- Answers shoppers in their language, on your store and on WhatsApp
- Learns your catalog automatically: products, prices, sizes and stock
- Buy now links take shoppers straight to your checkout
- Tell Emma your hours, shipping or offers from your own WhatsApp
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AE | |
|---|---|---|
| Detected stores | 13 | Not published |
| Net store change, 28 days | 0 | Not enough data |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Electronics, Home & Garden | Not published |
| Top store countries | United States, India, United Arab Emirates | Not published |
Reviews
| Measure | AE | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 17 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AE | |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | 90 days |
| Plans listed | Not published | 2 |
Listing
| Measure | AE | |
|---|---|---|
| Shopify category rank | #69 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 28, 2026 | Nov 10, 2026 |
| Languages | 1 | 2 |
| Developer | Account Editor | Stimhaus |
FAQ
AE and Emma by Stimhaus: common questions
- What features does each app list that the other doesn’t?
- AE lists 14 the others don’t mention, such as Agent analytics, Behavior tracking, Chat assignment, Chat buttons. Emma by Stimhaus lists 2 the others don’t mention, such as Business hours, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 11, 2026 for AE, Nov 12, 2026 for Emma by Stimhaus; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 11, 2026 for AE, Nov 12, 2026 for Emma by Stimhaus. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.