AE: AI Chatbot Sales & Support vs BotChata: IG AI Agent + Widget
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for AE, Nov 7, 2026 for BotChata.
The short answer
- Only BotChata lists a free plan.
- BotChata lists 8 features AE’s listing doesn’t mention, including Agent avatar, Business hours, Callback.
Head to head
- United States
- India
- United Arab Emirates
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 AI - Agent
- · 100 messages / month
- · 200K characters in index
- · Email support
- · Lead capture
Base
- · 1 AI-Agent
- · 10M characters indexed
- · 1500 messages / month
- · Abandoned-cart reminders
- · Custom API actions
- · Instagram, Messenger
Business
- · 2 AI agents
- · 20M characters indexed
- · 8,000 messages / month
- · AI insights & weekly digest
- · All 18 integrations
- · Everything in Base
Premium
- · 20,000 messages / month
- · 5 AI agents
- · 50M characters indexed
- · API access
- · Abandoned-cart reminders
- · Detailed AI insights
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThis AI chatbot handles sales and customer support in one widget. It answers product, shipping, and order questions 24/7, trained on your products, policies, and pages. Shoppers get AI recommendations, comparisons, a gift finder, and add-to-cart in chat. The same assistant runs on WhatsApp with tap-to-buy. Accuracy guardrails keep every answer true to your store data, and a dashboard shows results.
BotChata is an AI sales agent for Shopify that turns conversations into sales. It understands what shoppers are looking for, recommends the right products, compares options, answers buying questions, and guides customers toward purchase — 24/7.
- AI recommendations, comparisons, gift finder & add-to-cart inside the chat
- WhatsApp assistant: tap-to-buy carousels, order updates, edits & support
- Value dashboard tracks revenue from AI chat & support tickets deflected
- AI chatbot answers FAQs, sizing & order questions 24/7 in 8 languages + voice
- AI chatbot trained on your store content for precise answers
- Automated order status and shipping tracking updates
- Instant live chat handoff to human support agents
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AE |  BotChata |
|---|---|---|
| Detected stores | 12 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Electronics, Home & Garden | Not published |
| Top store countries | United States, India, United Arab Emirates | Not published |
Reviews
| Measure | AE | BotChata |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 17 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
AE and BotChata: common questions
- Is AE or BotChata cheaper?
- Only BotChata lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AE lists 6 the others don’t mention, such as Agent analytics, Behavior tracking, Chat flows, Cross-sell. BotChata lists 8 the others don’t mention, such as Agent avatar, Business hours, Callback, COD verification. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for AE, Nov 7, 2026 for BotChata; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for AE, Nov 7, 2026 for BotChata. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.