ActDeskAI vs TTMA: AI Phone Receptionist
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ActDeskAI, Oct 25, 2026 for TTMA.
The short answer
- Paid plans start at $29/month for ActDeskAI and $29/month for TTMA.
- TTMA lists 5 features ActDeskAI’s listing doesn’t mention, including Multi-language, Order lookup page, Phone.
Head to head
Starter
- · 500 AI conversations
- · Auto-trains in 5 minutes
- · Basic analytics dashboard
- · Chat widget on storefront
- · Email escalation
- · Order lookup & tracking
Growth
- · 2,000 AI Conversations
- · Everything in Starter
- · Priority Email Support
Pro
- · 10,000 AI Conversations
- · Dedicated Ongoing Support
- · Everything in Growth
Starter
- · 24/7 answering, no overage charges
- · Free for 7 days, then $29 a month
- · Includes 120 call minutes a month
- · Live order status while they wait
- · Never edits, cancels or refunds orders
- · Review calls and recordings
Basic
- · 24/7 answering, no overage charges
- · Free for 7 days, then $79 a month
- · Includes 350 call minutes a month
- · Live order status while they wait
- · Never edits, cancels or refunds orders
- · Review calls and recordings
Pro
- · 24/7 answering, no overage charges
- · Free for 7 days, then $199 a month
- · Includes 1,000 call minutes a month
- · Live order status while they wait
- · Never edits, cancels or refunds orders
- · Review calls and recordings
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping.
Missed calls cost sales. Your AI receptionist answers your store's phone 24/7. It checks the order number plus the email or phone on the order, then reads back live status and tracking, so "Where is my order?" (WISMO) calls are handled for you. It answers shipping, returns and store questions from your policies and takes a message when a person is needed.
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- 24/7 order-status answering with live tracking read-back
- Caller verification before any order detail is shared
- Returns, shipping and FAQ handling, plus a dedicated phone number
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ActDeskAI |  TTMA |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ActDeskAI | TTMA |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ActDeskAI and TTMA: common questions
- Is ActDeskAI or TTMA cheaper?
- Paid plans start at $29/month for ActDeskAI and $29/month for TTMA. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ActDeskAI lists 4 the others don’t mention, such as Chatbot, Help center, Live chat, Order tracking. TTMA lists 5 the others don’t mention, such as Multi-language, Order lookup page, Phone, Real-time tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ActDeskAI, Oct 25, 2026 for TTMA; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ActDeskAI, Oct 25, 2026 for TTMA. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.